Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,745 Reviews)
Rating breakdown 7,745 reviews
5 Stars
6,348
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Easy to use
on May 25, 2026
Posted by: Bebe123
[This review was collected as part of a promotion.] Love my fold 7 when I am working graveyard shifts and there is nothing to do i can open my phone and read or binge a series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 Review
on May 25, 2026
Posted by: Kittu3331
[This review was collected as part of a promotion.] Huge 8-inch inner display is excellent for:
multitasking ,watching movies,gaming
split-screen apps.
Improved hinge and durability compared to older generations.
Galaxy AI features work especially well on the larger screen for editing, summaries, translation.
multitasking ,watching movies,gaming
split-screen apps.
Improved hinge and durability compared to older generations.
Galaxy AI features work especially well on the larger screen for editing, summaries, translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has many features that make my life ea.
on May 25, 2026
Posted by: YenBinh
[This review was collected as part of a promotion.] This phone is packed with Galaxy AI features that's very helpful in my daily routine. I like the Morning Brief features. I check it every morning. It tells me how long it would take me to get to work. It tells me about the weather of the day. And it summaries the headline news that I need to know before heading to work. The size of the phone is good for my hand since I have small hands. I use it easily with one hand when folded. Both screen sizes are perfect for using 2-3 apps at the same time. I can stream a movie when using Facebook simultaneously. Battery should be bigger in my opinion. My battery is usually depleted by 5 or 6 PM. One other thing is the speaker volume is not loud enough so it's hard for me to listen to Google maps direction when driving. But this maybe a defect to only my phone. I can fix it by using a Bluetooth headset. Other than that, I have nothing else to complain. The screen is good. The camera is good. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great abilities but a bad camera
on May 25, 2026
Posted by: Erykita
[This review was collected as part of a promotion.] I thoroughly enjoy having the ZFold 7. I had the ZFold 3, and knew I wanted to stay in the series.
The ZFold 7 has a wonderful updated size screen, compared to the 3, all the while being flat enough to stay in my pocket and not fall out as my 3 did lol.
The ZFold 7 has a wonderful updated size screen, compared to the 3, all the while being flat enough to stay in my pocket and not fall out as my 3 did lol.
The one things I really wish was better was the camera. My brother has the Samsung Ultra ( forgot the series, but he got it in 2025) and his phone captured so clear photos! Mine in comparison is very much lacking.
I hope the ZFold 8 or 9 is better.
I hope the ZFold 8 or 9 is better.
Thank you for reading my review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z-Fold 7 Samsung
on May 25, 2026
Posted by: ReisSM
[This review was collected as part of a promotion.] Phone isn't bad but cases are problem and it's seems the front screen is super easy to crack
Value
3
Response from Samsung USBy R&R, June 1, 2026
Greetings ReisSM,
Thank you for sharing your thoughts on your Galaxy Z Fold7. With its immersive display and innovative foldable design, it's built to bring flexibility and productivity together in an exciting way. We appreciate you taking the time to share your experience and value your honest feedback. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. With its immersive display and innovative foldable design, it's built to bring flexibility and productivity together in an exciting way. We appreciate you taking the time to share your experience and value your honest feedback. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
durable screen is fantastic.
on May 25, 2026
Posted by: Nativeduck
[This review was collected as part of a promotion.] Love the thinner form factor. Improved screen is fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on May 25, 2026
Posted by: Mikedubb
[This review was collected as part of a promotion.] I use my device for business.It is great with the double screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Mikelc444
[This review was collected as part of a promotion.] I use my galaxy for personal calls and texts. It is easy to use and versatile.
Value
5
Written by a customer while visiting Samsung US