Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,745 Reviews)
Rating breakdown 7,745 reviews
5 Stars
6,348
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Phone is great but only one issue
on May 26, 2026
Posted by: Pabbylovesfolds
[This review was collected as part of a promotion.] The phone is great but the main thing i use my phone for is to watch media (YouTube, tiktok, Netflix, etc) so the bigger screen really appealed to me. However, after having it for this long my main gripe is the letterboxing (black bars on the top and bottom of the videos). At first it wasn't much of an issue but I feel as if im not getting the best viewing experience. Also, I may be in the minority here but I miss the under screen camera from the fold 6.
That being said I know the fold 8 fixes the letterboxing issue with the wider format so im definitely upgrading the chance I get.
I would like to also say, that was my ONLY issue with the phone. Other than the letterboxing the phone is perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold Perfected
on May 26, 2026
Posted by: Mikes1138
[This review was collected as part of a promotion.] As a longtime Galaxy Fold user (since the Fold 2), I’ve been waiting for this form factor to truly deliver on its original promise: a full-sized smartphone that unfolds into a tablet. With the Galaxy Fold 7, that vision is complete! When closed, the Fold 7 is a true flagship phone—comparable in thickness and usability to my Galaxy S26 Ultra. The outer display is stunning, and fully functional, finally it's not just short tasks. When closed, it’s easy to forget you’re even using a foldable.
The addition and maturity of Galaxy AI features take things to another level. Writing emails, coordinating with my team, and editing photos and videos all feel effortless. What surprised me most is how intuitive and seamlessly integrated Galaxy AI is across the apps I already use daily.
When unfolded, entertainment is a standout. Whether I’m gaming or streaming , the experience is sublime. Playing Call of Duty Mobile with a controller and kickstand feels almost unfair—my friends and coworkers are genuinely jealous. And when it comes to watching YouTube or Netflix, I have a portable theater experience! The speakers are loud and the display is bright, performing beautifully even in bright sunlight.
Battery and performance are excellent. My phone is fast and responsive in even the most demanding moments with multiple apps side by side. I have no issue getting through the full day of heavy use.
If you've been waiting for the Fold to reach its final form, this is the one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Foldable Innovation
on May 26, 2026
Posted by: Yuniverse
[This review was collected as part of a promotion.] The Samsung Galaxy Fold7 is an impressive device that combines the functionality of a smartphone and tablet into one sleek package. The large foldable display is vibrant, sharp, and perfect for multitasking, streaming videos, reading, and productivity. The hinge feels solid and durable, while the design remains surprisingly lightweight and comfortable to carry.
Performance is excellent, with apps opening quickly and multitasking running smoothly without lag. Battery life easily lasts through a full day of regular use, and the cameras deliver clear, detailed photos in a variety of lighting conditions. The software takes full advantage of the foldable form factor, making split-screen tasks and app continuity seamless.
What stands out most is how practical the foldable design has become. The cover screen is convenient for quick tasks, while the larger inner display transforms the experience when more screen space is needed. Samsung has refined the foldable experience to the point where it feels polished, reliable, and genuinely useful for everyday life.
Overall, the Galaxy Fold7 is a premium device that delivers exceptional performance, innovative design, and a versatile user experience. Highly recommended for anyone looking for cutting-edge mobile technology.
Performance is excellent, with apps opening quickly and multitasking running smoothly without lag. Battery life easily lasts through a full day of regular use, and the cameras deliver clear, detailed photos in a variety of lighting conditions. The software takes full advantage of the foldable form factor, making split-screen tasks and app continuity seamless.
What stands out most is how practical the foldable design has become. The cover screen is convenient for quick tasks, while the larger inner display transforms the experience when more screen space is needed. Samsung has refined the foldable experience to the point where it feels polished, reliable, and genuinely useful for everyday life.
Overall, the Galaxy Fold7 is a premium device that delivers exceptional performance, innovative design, and a versatile user experience. Highly recommended for anyone looking for cutting-edge mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Foldable Innovation
on May 26, 2026
Posted by: Yuniel
[This review was collected as part of a promotion.] The Samsung Galaxy Fold7 is an impressive device that combines the functionality of a smartphone and tablet into one sleek package. The large foldable display is vibrant, sharp, and perfect for multitasking, streaming videos, reading, and productivity. The hinge feels solid and durable, while the design remains surprisingly lightweight and comfortable to carry.
Performance is excellent, with apps opening quickly and multitasking running smoothly without lag. Battery life easily lasts through a full day of regular use, and the cameras deliver clear, detailed photos in a variety of lighting conditions. The software takes full advantage of the foldable form factor, making split-screen tasks and app continuity seamless.
What stands out most is how practical the foldable design has become. The cover screen is convenient for quick tasks, while the larger inner display transforms the experience when more screen space is needed. Samsung has refined the foldable experience to the point where it feels polished, reliable, and genuinely useful for everyday life.
Overall, the Galaxy Fold7 is a premium device that delivers exceptional performance, innovative design, and a versatile user experience. Highly recommended for anyone looking for cutting-edge mobile technology.
Performance is excellent, with apps opening quickly and multitasking running smoothly without lag. Battery life easily lasts through a full day of regular use, and the cameras deliver clear, detailed photos in a variety of lighting conditions. The software takes full advantage of the foldable form factor, making split-screen tasks and app continuity seamless.
What stands out most is how practical the foldable design has become. The cover screen is convenient for quick tasks, while the larger inner display transforms the experience when more screen space is needed. Samsung has refined the foldable experience to the point where it feels polished, reliable, and genuinely useful for everyday life.
Overall, the Galaxy Fold7 is a premium device that delivers exceptional performance, innovative design, and a versatile user experience. Highly recommended for anyone looking for cutting-edge mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for work "Galaxy AI"
on May 26, 2026
Posted by: EG2026
[This review was collected as part of a promotion.] I use for work and streaming, doing videos taking good pictures.
YouTube videos, faster for use different platforms has good signal
"Galaxy AI" pretty good smartphone foldable device.
YouTube videos, faster for use different platforms has good signal
"Galaxy AI" pretty good smartphone foldable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 26, 2026
Posted by: Christopher
[This review was collected as part of a promotion.] The best phone I ever had i will forever use this phone I don't want another
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound and Features, Fit Could Be Better
on May 26, 2026
Posted by: BellReviews
[This review was collected as part of a promotion.] The Galaxy Buds Pro 4 have really impressed me overall. The sound quality is clear with strong bass, and they work great for music, movies, phone calls, and watching sports. I also like how smooth the connection is with my Samsung devices and how easy Galaxy AI features make everything feel more connected and convenient.
The noise cancellation works very well, and the battery life has been solid during long days at work and everyday use. The design feels premium and lightweight too.
The only reason I gave 4 stars instead of 5 is because none of the included ear tip sizes fit my ears perfectly. I had some trouble getting the right seal and comfortable fit for long periods. Other than that, the earbuds perform excellent and are definitely worth it.
The noise cancellation works very well, and the battery life has been solid during long days at work and everyday use. The design feels premium and lightweight too.
The only reason I gave 4 stars instead of 5 is because none of the included ear tip sizes fit my ears perfectly. I had some trouble getting the right seal and comfortable fit for long periods. Other than that, the earbuds perform excellent and are definitely worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone for Work and Entertainment
on May 26, 2026
Posted by: BellReviews
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device every day for both work and personal use, and it has been amazing. The performance is fast and smooth whether I’m answering emails, managing work tasks, watching sports, streaming movies, or gaming. The screen quality is incredible, and the battery life easily gets me through long workdays.
One of my favorite features is Galaxy AI. It really makes the phone feel smarter and more convenient for everyday life. The multitasking features are great, especially for someone constantly on the move like me. I also love how easy it is to switch between apps, take high-quality photos and videos, and stay connected with family and coworkers.
Samsung continues to make devices that feel premium, reliable, and powerful. This has easily been one of the best phones I’ve owned, and I would definitely recommend it to anyone looking for a device that can handle both productivity and entertainment.
One of my favorite features is Galaxy AI. It really makes the phone feel smarter and more convenient for everyday life. The multitasking features are great, especially for someone constantly on the move like me. I also love how easy it is to switch between apps, take high-quality photos and videos, and stay connected with family and coworkers.
Samsung continues to make devices that feel premium, reliable, and powerful. This has easily been one of the best phones I’ve owned, and I would definitely recommend it to anyone looking for a device that can handle both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US