Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,745 Reviews)
Rating breakdown 7,745 reviews
5 Stars
6,348
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
“Surprisingly Tough Despite a Front Screen Crack
on May 30, 2026
Posted by: Kikigolfs
[This review was collected as part of a promotion.] I’ve been using my Samsung Z Fold7 with a cracked front screen, and surprisingly, the phone still performs really well. The inner display remains fully functional, and the hinge mechanism still feels solid. Even with the damage, everyday tasks like messaging, browsing, and multitasking work without any issues. The crack is definitely noticeable, but it hasn’t affected touch responsiveness on the cover screen as much as I expected. Overall, while the durability of foldables can be hit-or-miss, I’m impressed that the device continues to hold up and deliver a premium experience despite the front screen damage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Product has good not great features.
on May 30, 2026
Posted by: Inspector101
[This review was collected as part of a promotion.] I use it for everything, work, video, gaming, music. When I get the chance will switch to the samsung ultra 26. Not a fan of the fold.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey there Inspector101,
Thank you for sharing your thoughts on your Galaxy Z Fold7. Its expansive display and versatile design create such a unique experience for everything from work to entertainment. We're glad to hear you're enjoying so much of what it offers and appreciate you taking the time to share your feedback with us. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy Z Fold7. Its expansive display and versatile design create such a unique experience for everything from work to entertainment. We're glad to hear you're enjoying so much of what it offers and appreciate you taking the time to share your feedback with us. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 30, 2026
Posted by: Benny1
[This review was collected as part of a promotion.] I've had this phone for a few weeks now, and I really love it! I waited for a few versions before buying it, and I don't regret it. I love that I can have a bigger screen, and I also like that the fingerprint reader is on the side. I really enjoy all the extra features as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Z Fold Review
on May 30, 2026
Posted by: Rep318
[This review was collected as part of a promotion.] Great phone, awesome features and brand new it has excellent picture. Only complaint I have is how fast the wear and tear is. If you use the phone alot the picture and or screen wears fast from opening and closing it all the time.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey there Rep318,
Thank you for reviewing your Galaxy Z Fold7. With its innovative foldable design, immersive screen, and powerful features, it offers a truly exceptional Galaxy experience.
We appreciate you sharing what you find most impressive and value your honest feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy Z Fold7. With its innovative foldable design, immersive screen, and powerful features, it offers a truly exceptional Galaxy experience.
We appreciate you sharing what you find most impressive and value your honest feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's the phone for modern life does it all love it
on May 30, 2026
Posted by: Experiment
[This review was collected as part of a promotion.] This DAM in this micro computer is raw i use it Fore Delta Force gaming never over heats no lag always ultra preforming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Foldable for Daily Productivity
on May 30, 2026
Posted by: Bravus
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has become one of my most useful devices for everyday work, entertainment, and multitasking. The large foldable screen makes it easy to review documents, watch videos, browse the web, and manage tasks without feeling limited by a regular phone display.
I use it for work, streaming, messaging, and staying organized throughout the day. The multitasking features are especially helpful because I can keep multiple apps open at the same time, which saves time and makes the phone feel more like a small tablet.
Galaxy AI also adds real value. Features like smart writing assistance, summaries, and quick editing tools make daily tasks faster and easier. The design feels premium, the screen is impressive, and the performance is smooth. Overall, the Galaxy Z Fold7 is a great device for anyone who wants power, flexibility, and productivity in one phone.
I use it for work, streaming, messaging, and staying organized throughout the day. The multitasking features are especially helpful because I can keep multiple apps open at the same time, which saves time and makes the phone feel more like a small tablet.
Galaxy AI also adds real value. Features like smart writing assistance, summaries, and quick editing tools make daily tasks faster and easier. The design feels premium, the screen is impressive, and the performance is smooth. Overall, the Galaxy Z Fold7 is a great device for anyone who wants power, flexibility, and productivity in one phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ZFold 7
on May 30, 2026
Posted by: Cchope
[This review was collected as part of a promotion.] I realy like the sreen calls feater that the Galaxy AI has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps me coming back for more
on May 30, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I love my phone so much! User friendly, great size! Makes me wanna learn all in detail to find more complex settings I am wholly unaware of.
Value
5
Written by a customer while visiting Samsung US