Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,743 Reviews)
Rating breakdown 7,743 reviews
5 Stars
6,346
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Great phone.
on June 13, 2026
Posted by: Richard
[This review was collected as part of a promotion.] Nothing but great things to say about the galaxy fold 7. The phone is thin, light with great ergonomics. I've never had software function issues even with beta testing. Advanced Galaxy AI features are amazing - especially when I think back to the early days when you'd conduct a search and get about a thousand hits that well... weren't exactly work safe. Today's email summaries and web searches for example are well organized with citations included.
Value
4
Response from Samsung USBy R&R, June 15, 2026
Hi Richard,
Thank you for your review. The Galaxy Z Fold7 features powerful performance, a refined design, and innovative Galaxy AI capabilities that enhance everyday tasks. We're delighted to hear that you appreciate the ergonomics, software stability, and Galaxy AI-powered tools. Your experience and thoughtful feedback are greatly valued. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for your review. The Galaxy Z Fold7 features powerful performance, a refined design, and innovative Galaxy AI capabilities that enhance everyday tasks. We're delighted to hear that you appreciate the ergonomics, software stability, and Galaxy AI-powered tools. Your experience and thoughtful feedback are greatly valued. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: No name needed
Verified Purchase:Yes
It takes some learning to figure out how to find things I need and why somethings are showing up
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
new phone
on June 13, 2026
Posted by: Leoo
Expertise:Beginner
new live new phone happened i like susmug phone favorite
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
4
Huge upgrade from the 7
on June 12, 2026
Posted by: Watch8classic4life
[This review was collected as part of a promotion.] Are you originally got the watch Seven As my first smartwatch.
Hate to say I was disappointed in the battery life, as I did purchase it as a way to track sleep and health.
This changed dramatically with the watch.Eight classic.
Hate to say I was disappointed in the battery life, as I did purchase it as a way to track sleep and health.
This changed dramatically with the watch.Eight classic.
With galaxy AI integration. A physical spinning bezel for use and look, upgraded battery. I have next in no complaints about this watch.
Battery life could still be a little bit better.But with the size of the watch, i'm not sure how much better I could ask for maybe another hour or two.
Seamlessly connects to all of my samsung devices.I also like how it will connect to outside of the samsung ecosystem.Unlike other companies.
Works great with my z fold seven as well as my galaxy budge, four pro.
I would suggest anyone looking to upgrade or looking for the first smartwatch.
If you have a smaller wrist do get the smaller model. Outside of that, I ten out of ten recommend.
If you have a smaller wrist do get the smaller model. Outside of that, I ten out of ten recommend.
Thank you samsung for another great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great.All in one phone, tablet and mini laptop
on June 12, 2026
Posted by: Militarydealisgreat
[This review was collected as part of a promotion.] galaxy aI features are great as expected.
Phone features incredible amount of storage and very fast ram.
Inner and outer display are both very attractive.
Unfortunately interdisplay protective cover is coming off and needs to be replaced, but there is a one year replacement for free, which I plan to take advantage of shortly.
Phone features incredible amount of storage and very fast ram.
Inner and outer display are both very attractive.
Unfortunately interdisplay protective cover is coming off and needs to be replaced, but there is a one year replacement for free, which I plan to take advantage of shortly.
But Samsung text. This is a great laptop replacement, or at least for someone who doesn't have a laptop. Great to use for mild gameplay and office work.
I was very skeptical about the folding phones, as I am, a phone breaker for sure.But after six months I have had absolutely no issues with the phone outside of the screen protector which is a known issue.
Don't have anything negative to say outside of there could be more apps that i'm sure will come with time.That fit better for the foldable phones in general.
We're definitely suggest this phone to somebody who is looking for a premium phone.And possibly a tablet and getting both in one.
Thank you samsung for another great product!
Value
4
Response from Samsung USBy R&R, June 19, 2026
Good day Militarydealisgreat,
The Galaxy Z Fold7 features a large foldable display, powerful multitasking capabilities, and Galaxy AI enhancements that enable seamless work and play on a single device. It's great to know that it has become a reliable alternative to carrying both a phone and a laptop. We also appreciate your feedback regarding the inner screen protector and app optimization. Comments like yours are invaluable as they help us improve the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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The Galaxy Z Fold7 features a large foldable display, powerful multitasking capabilities, and Galaxy AI enhancements that enable seamless work and play on a single device. It's great to know that it has become a reliable alternative to carrying both a phone and a laptop. We also appreciate your feedback regarding the inner screen protector and app optimization. Comments like yours are invaluable as they help us improve the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Zfold7 so much!
on June 12, 2026
Posted by: BeeHive9
[This review was collected as part of a promotion.] I love my Zfold to the moon and back! You have no idea of all the features this phone offers. I can get every thing done in a snap. And now with AI, the stars are the limit. It's like having a assistant living in my phone. It's even helping me with one of my lifes dream. Im writing a book!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 11, 2026
Posted by: Time2Timmy
[This review was collected as part of a promotion.] Love the phone and the features it has. The galaxy AI is so fun to use. I love taking photos and editing them with AI. The HUGE screen is great for watching movies and playing games. And don't worry about the fold down the middle. You don't even notice it when you're using the phone. Overall this phone is amazing!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is an awesome device
on June 11, 2026
Posted by: PAGZ44
[This review was collected as part of a promotion.] The z fold 6 is one the best phones I ever bought......
Value
5
Written by a customer while visiting Samsung US