Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,742 Reviews)
Rating breakdown 7,742 reviews
5 Stars
6,345
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Great Versatile Phone
on June 29, 2026
Posted by: Turbanator
[This review was collected as part of a promotion.] Overall great phone/product. This phone is packed with so many features its hard to mention them all. The Galaxy AI is helpful. The large screen makes traveling/watching videos enjoyable. Being able to multitask is nice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on June 29, 2026
Posted by: GalaxyJupiterGuy
[This review was collected as part of a promotion.] The Fold 7 is genuinely in a category of its own. The form factor still gets double-takes -- folded, it's pocketable and feels like a normal phone. Open it up and you have a full tablet display that's sharp enough to make every other screen look like a compromise.
Battery has been a real surprise. I was skeptical a phone this thin could last a full day of heavy use. It does, comfortably.
Galaxy AI is woven in everywhere it makes sense, not bolted on as an afterthought. It's the kind of feature set that quietly changes how you work without making a big deal of itself.
Traded up from a traditional slab and I won't be going back. This is what a flagship should feel like in 2025.
Battery has been a real surprise. I was skeptical a phone this thin could last a full day of heavy use. It does, comfortably.
Galaxy AI is woven in everywhere it makes sense, not bolted on as an afterthought. It's the kind of feature set that quietly changes how you work without making a big deal of itself.
Traded up from a traditional slab and I won't be going back. This is what a flagship should feel like in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone
on June 29, 2026
Posted by: Spacebuds
[This review was collected as part of a promotion.] The galaxy ai aperture is top notch. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone just wish that the next one inside scr
on June 29, 2026
Posted by: Berto45
[This review was collected as part of a promotion.] Love using this phone helps me for work since I have to use it in construction instead of always carrying a bulking iPad I can use to do my daily work close it and put it back in my pocket and love taking pictures with the phone unfolded
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Its a great product over all.
on June 29, 2026
Posted by: NQ2011
[This review was collected as part of a promotion.] Love this phone, honestly my favorite yet. Screen is gorgeous, multitasking actually feels useful not gimmicky, and the hinge feels solid with the crease barely noticeable once you're using it. Performance is smooth, zero lag even with heavy multitasking, and battery life holds up fine through the day.
My one real issue: this thing is slippery. Like genuinely dangerous slippery. Without a case, holding it feels like holding a bar of soap. I've had a few close calls where it slid right out of my hand, and given the price tag, that's not something I want to gamble on. The glass back combined with how slim it is makes a secure one handed grip tough, especially when shifting your hand to unfold it.
Put a case on it and the problem just vanishes completely. So it's not a deal breaker, but feels like something Samsung should fix at the design level instead of leaving it to accessories.
Also really miss the built in S Pen slot from older Fold models. The Fold 7 doesn't support the S Pen at all anymore, and that's a real step back for anyone who used it for notes or sketching. Hoping Samsung brings that back in a future version.
Bottom line: get this phone, but get a case from day one. Once it's cased up, this is easily one of the best phones out right now, just wish the S Pen support hadn't disappeared.
My one real issue: this thing is slippery. Like genuinely dangerous slippery. Without a case, holding it feels like holding a bar of soap. I've had a few close calls where it slid right out of my hand, and given the price tag, that's not something I want to gamble on. The glass back combined with how slim it is makes a secure one handed grip tough, especially when shifting your hand to unfold it.
Put a case on it and the problem just vanishes completely. So it's not a deal breaker, but feels like something Samsung should fix at the design level instead of leaving it to accessories.
Also really miss the built in S Pen slot from older Fold models. The Fold 7 doesn't support the S Pen at all anymore, and that's a real step back for anyone who used it for notes or sketching. Hoping Samsung brings that back in a future version.
Bottom line: get this phone, but get a case from day one. Once it's cased up, this is easily one of the best phones out right now, just wish the S Pen support hadn't disappeared.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great design
on June 29, 2026
Posted by: K1philly
[This review was collected as part of a promotion.] Love the design but need to be louder for people's who like thier music louder
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Prime time Fold
on June 29, 2026
Posted by: 2DirrtyKids
[This review was collected as part of a promotion.] Barely use my PC and the iPad battery is long dead and not even looking for the charger because there is no need. I have Galaxy Folds since version 4 and the 7 is just so refined that not sure what can be improved.
Galaxy Ai also works seamlessly and the new Ai features of the Health really tie in well.
Galaxy Ai also works seamlessly and the new Ai features of the Health really tie in well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grateful in half
on June 29, 2026
Posted by: Goofy312
[This review was collected as part of a promotion.] When I get my Galaxy I was a little nervous because of the flip but have the opportunity to do multi screens and to do multi emails at once and still be in a zoom meeting is probably been the best working to I have when I'm on the road can't ask for a better phone less serve so many purposes and so much use.
Value
5
Written by a customer while visiting Samsung US