Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Excellent Z Fold7!
on September 29, 2026
Posted by: AKMat64
[This review was collected as part of a promotion.] Having owned previous Samsung Folds, the Fold7 is by far, the best for multitasking throughout my busy day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Fold, Frustrated by the Camera
on September 29, 2026
Posted by: LetsFold
[This review was collected as part of a promotion.] I really like the overall concept of the Galaxy Z Fold 7. The large folding display is excellent for multitasking, watching videos, browsing the web, and getting work done. The phone is thin for a foldable, feels premium, and the ability to switch between a normal phone and a tablet-sized screen is something I have really enjoyed.
Unfortunately, I have been disappointed with the durability and reliability. My main camera developed a problem where the image shakes and the camera appears to have difficulty stabilizing properly. For a premium device, I expected the camera system and other major components to remain reliable for much longer.
The Z Fold 7 has a lot going for it, especially the display, multitasking capabilities, and overall design. However, reliability is extremely important on a device like this. I really enjoy using the Fold when everything is working properly, but the camera issue has made it difficult for me to recommend it without reservations.
Samsung has created an impressive foldable design, but I would like to see greater emphasis on long-term durability and quality control.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantabulastic
on September 29, 2026
Posted by: Maymay
[This review was collected as part of a promotion.] I have been waiting for a good phone for a while, but I felt like I wasn't ready for the change, I felt like I woulbe be giving up too much in the other aspects of the phone. But when the fold 7 was released, I felt they figured it out. I am very happy with the phone, I have it for over a year and pretty much no issues whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's good just expected a little more
on September 29, 2026
Posted by: PackerFreak
[This review was collected as part of a promotion.] It's good but was expecting more for the price and when u open it up it doesn't play video in full screen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First in a line of excellence
on September 29, 2026
Posted by: Shadez1969
[This review was collected as part of a promotion.] creating a mold that will only be out done by its namesake, the z7 fold revolutionized and changed and cell phone game. combining any of the art phone with a state of the art tablet and have nothing less than a winning combination. Both durableand aesthetically pleasing to the eye, the Z fold 7 does not disappoint! When you first pick it up you can tell you are holding quality packed with quantity. with useful features that are actually usable rather than bloatware that's just taking up space you will find this creation is ready to take off right from the start dismiss appointment it is a phone when you need a phone and so much more when you need that something extra, or just want it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Meets my needs
on September 29, 2026
Posted by: 3anna3
[This review was collected as part of a promotion.] I chose the Zfold 7 because I knew what Samsung was capable of. I changed jobs lately and I love the office capabilities with Zoom, sending emails, and, Microsoft Teams etc. I also love to reading on my Kindle with the Z fold . Just to name a few. Keep up the good work Samsung!😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A year with my z fold 7
on September 29, 2026
Posted by: DrafromSaudia
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is an impressive device and, for me, its biggest strength is that it effectively gives you a phone and a mini tablet in one. It is particularly valuable for productivity and consuming large amounts of information.
However, the crease and concerns about the display separating around the folding area are disappointing, especially because similar concerns have existed with previous generations. For a device at this price, I would expect excellent long-term durability.
However, the crease and concerns about the display separating around the folding area are disappointing, especially because similar concerns have existed with previous generations. For a device at this price, I would expect excellent long-term durability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable That Finally Feels Complete
on September 28, 2026
Posted by: Sam4Tech007
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 because I wanted one device that could handle entertainment, productivity and learning really well. The large inner display has become one of my favorite things about it.
I love using it for gaming because the bigger screen makes games feel much more immersive. It is also excellent for reading books, articles and documents because it feels much closer to using a small tablet than a regular phone. I also take online classes, and the Fold7 makes watching lectures, reviewing course material and multitasking between apps much easier.
When I am not using the large screen, the outer display still works great for normal everyday phone use. I also really like how thin and refined the Fold7 feels for a foldable device. Performance has been fast and smooth, and switching between apps feels effortless.
For me, the Fold7 is more than just a phone. It has replaced a lot of the things I would normally use a tablet for, especially gaming, reading and online learning. It is easily one of the most useful and enjoyable devices I have owned.
I love using it for gaming because the bigger screen makes games feel much more immersive. It is also excellent for reading books, articles and documents because it feels much closer to using a small tablet than a regular phone. I also take online classes, and the Fold7 makes watching lectures, reviewing course material and multitasking between apps much easier.
When I am not using the large screen, the outer display still works great for normal everyday phone use. I also really like how thin and refined the Fold7 feels for a foldable device. Performance has been fast and smooth, and switching between apps feels effortless.
For me, the Fold7 is more than just a phone. It has replaced a lot of the things I would normally use a tablet for, especially gaming, reading and online learning. It is easily one of the most useful and enjoyable devices I have owned.
Value
5
Written by a customer while visiting Samsung US