Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
I love the stares my fold 7 commands!
on September 29, 2026
Posted by: Dimekat
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is easily the best phone on the market right now. I’ve been using it daily and I am completely obsessed. The inner display is gorgeous and perfect for watching videos or getting work done, while the outer screen feels just like a regular phone. The hinge feels incredibly durable and the performance is flawless. It’s worth every single penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7 Is the best phone I've owned
on September 29, 2026
Posted by: ABfromATL
[This review was collected as part of a promotion.] I chose the Z Fold 7 as an upgrade over the Fold 6. It wider front screen was enough for me to make the jump. Performance has been amazing. The camera is good enough for my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features/form factor
on September 29, 2026
Posted by: Recklessmoose
[This review was collected as part of a promotion.] This phone has been an amazing investment on. My part. I chose it for the form factor, which has the perfect size outer screen for my hand size. And has I g that inner screen makes viewing content /working that much easier. Really only missing an accessory magnet on the back for the chance I want a stand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One do it all device
on September 29, 2026
Posted by: Love2travel
[This review was collected as part of a promotion.] After having the two previous galaxy fold phones, I chose to go ahead and follow the trend and get this one. I'm a buyer at the job that I do.So usually that means going to shows and conventions.And ordering product.One of the things I really like about my galaxy.He is, it's big enough to go ahead and run excel spreadsheets on it.And be able to see everything. This eliminates me having to take a laptop. And lets me go ahead and take an extra bag with some extra clothes with me or f. I want to bring back souvenirs. Phone has great battery life and never seem to drop a call. All in all, one of the best purchases I've made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Entirely too fragile
on September 29, 2026
Posted by: Lyanrynch
[This review was collected as part of a promotion.] The left side of the screen started flickering withing a couple months of owning it. I had. Asimple scratch on the phone and the claim for warranty was denied. Form factor was slim and light but not worth the issue. Make it less fragile and able to withstand more.
Value
2
Response from Samsung USBy R&R, October 1, 2026
Hello Lyanrynch,
The Galaxy Z Fold7 features a large foldable display, a slim profile, and a lightweight design, making it suitable for a flexible everyday experience. We appreciate your feedback on the thinner and lighter design, and we acknowledge your concern about the display flickering after only a few months of use. Your comments regarding durability and the warranty experience provide Samsung with valuable insights into what matters most for a foldable device.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a large foldable display, a slim profile, and a lightweight design, making it suitable for a flexible everyday experience. We appreciate your feedback on the thinner and lighter design, and we acknowledge your concern about the display flickering after only a few months of use. Your comments regarding durability and the warranty experience provide Samsung with valuable insights into what matters most for a foldable device.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy z fold 7
on September 29, 2026
Posted by: Forthetechno
[This review was collected as part of a promotion.] The lenses have to be completely smudge free in order to get a good quality picture. This is typical of any camera. The battery life is pretty good. The apps work great on the system. It is easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for everything
on September 29, 2026
Posted by: Batman
[This review was collected as part of a promotion.] This phone has been excellent has served its purpose for not only business. Mostly working, making calls while multitasking, while I search things up or I look up things in the CRM for my business and for my customers. It has light in the load of work for me and made everything as sufficient and the phone has been nothing but reliable.
It has also helped in my free time to multitask. While I take notes while I watch youtube videos or podcasts as well as play games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold7 for all life's needs...and wants
on September 29, 2026
Posted by: ZFoldNinja
[This review was collected as part of a promotion.] I chose the ZFold series, I've recently upgraded from the 5 to the 7 and will never go back to one screen. I use my ZFold7 for everything : recipes and cooking videos while in the kitchen; personal calls, texts, and socials. News updates, travel booking on the fly, banking, even my business needs, all in my hand and on demand! The large screen makes working on the run easy, no toting around a laptop or files.
Value
5
Written by a customer while visiting Samsung US