Customer Reviews for FoodSaver - Elite All-in-One Liquid+ - Black
Customer Rating
1
Unhappy
on November 15, 2025
Posted by: noyb
Gender:Female
I bought this model a couple years ago after the one I had for years, stopped working. I am very unhappy with this model. Unless I am doing something wrong, the only way to vacuum seal is, if you slide the bag in and the machine senses the bag there. Then the option to vacuum lights up. The bags don’t always slide in evenly or they will bend, and if you try to lift the lid to straighten it out and put the lid back down, then the function to seal is the only one you have an option for. Lifting the lid and placing the bag in only gives you a seal option. So I am wasting bags trying to get a seal because it either won’t seal or it seals incompletely and I have to use a new bag. I also have to make the bags longer in order for them to seal. Older model was much better. New tech technologies is not always a good thing. I would not recommend this to anyone.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, November 18, 2025
Hello,
Thank you for reaching out to us with your detailed feedback on our Elite All-in-One Liquid+™ Vacuum Sealer. We’re truly sorry to hear that this model has not met your expectations, especially after your positive experience with the previous version. Your feedback regarding the vacuum sealing functionality, bag alignment issues, and overall usability is deeply concerning, and we appreciate the detailed account you've provided.
We would like to assist you with troubleshooting in order to get your unit functioning as intended. For assistance, we encourage you to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Although I have yet to use my new LIQUID Vacuum Sealer - I have used FoodSaver products for many years and have always been extremely satisfied with the outcome. My only issue has always been that I had to freeze soup or chili or liquids in general before I could seal the product for future use as I like to cook for more than one meal. So needless to say - I am excited about this new option.
I'm on my second unit. The first stopped responding to button presses. This started about 4 months into using the unit. I returned it and got the same model again. This one lasted about 9 months, then stopped pulling vacuum. When it does pull vacuum, it will never stop and hold the vacuum. If you try to seal the bag, it will slowly start letting air back into the bag. I see no reason to get another version of this inferior product.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, September 1, 2025
Hello, thank you for taking the time to share your experience with the FoodSaver® Elite All-in-One Liquid+™ Vacuum Sealer. We truly appreciate your feedback, and we’re sorry to hear that you've encountered repeated issues with the performance of your units.
The problems you’ve described, such as unresponsive buttons, failure to maintain vacuum, and air re-entering the bag before sealing, are not typical of this model and suggest that something may be interfering with the unit’s vacuum integrity or sensor operation. The Elite All-in-One Liquid+™ model is designed with advanced Liquid+™ Technology to safely vacuum seal liquids and moist foods without drawing excess liquid into the vacuum system, which helps preserve both performance and longevity. When functioning correctly, it should automatically stop and transition to seal mode once the vacuum level is achieved.
We understand your frustration, especially after experiencing similar failures on two separate units. Please know that we stand behind the quality of our products, and these are not results we find acceptable. Your feedback has been passed along to our product quality team for further investigation.
Should you require any assistance, please contact us using our Contact Us form https://www.foodsaver.com/support/contact-us on the website or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! Coleman Consumer Care
I bought this about 2 weeks ago. `We had a 5800 model before this and really enjoyed what it did with a lot of simplicity and ease of use. This piece of junk is a pain to make bags with, and a pain to vac and seal. The best place for this piece of junk is in the trash. Bring back the 5800 series that is faster to make bags and vac and seal
Response from foodsaver.comBy Customer Care, August 27, 2025
Hello. Thank you for reaching out to us.
We are very sorry to hear that your experience with the FoodSaver® Elite All-in-One Liquid+™ Vacuum Sealer has been frustrating. We understand how disappointing it can be when a product does not meet your expectations, especially after having used a previous model you enjoyed.
Your feedback regarding bag creation, vacuuming, and sealing has been shared with our product team, as we continue to improve our product offerings. We truly appreciate you taking the time to share your experience.
If you require further assistance, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Received this Elite model yesterday and I can NOT believe you have t REMOVE the roll BEFRE you can seal a bag. This alone makes this unit terrible. A real failure of engineering.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, August 12, 2025
Hello Norm,
Thank you for reaching out and sharing your feedback on our Elite All-in-One Liquid+™ Vacuum Sealer. We're sorry to hear about your frustration with the unit. We understand how important ease of use is, and we appreciate you taking the time to share your experience.
We’d like to clarify that, as outlined in the user guide, the roll does not need to be removed from the unit before vacuuming or sealing a bag. The design allows you to create and seal bags directly from the roll while it remains in place. If you're encountering any issues with this process, we would be happy to walk you through it and ensure everything is working as intended.
If you need assistance or have more feedback, please reach out to us directly. You can reach us using the 'Contact Us' form on our website. We're available Monday to Friday from 9am - 5pm. We look forward to assisting you!
Best Foodsaver yet!! Now when I put up fresh tomatoes and vegetables I can cook, cool and pour tomato juice or peas in water cooked in into foodsaver a foodsaver bag, set the liquid setting and foodsaver knows how much to vacuum and stops itself before liquids go over into machine and seals it. I lay bags down flat and freeze. Before I had to put the foodsaver bags upright to freeze overnight and then pull out machine again to vacuum and seal. This new one is such a big TIMESAVER!!!
This is my far the worst vacuum sealer that I have owned. Had one for 15 years, it worked great so when it finally died I decided to try this one and I am completely utterly disappointed in it. Horrible product.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, June 10, 2025
Hello,
Thank you for leaving a review on our Elite All-in-One Liquid+™ Vacuum Sealer. We're really sorry to hear that the new vacuum sealer did not meet your expectations especially when compared to the previous unit.
Your feedback is valuable and will be shared with our product team for review.
If you require assistance or you have more feedback, please reach out to us directly. You can do so using the 'Contact Us' form on our official website. We are available from 9am- 5pm Eastern Time.