Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,286
4 Stars
503
3 Stars
110
2 Stars
33
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5
Flip phones are Back!
on May 20, 2026
Posted by: ElJefe
[This review was collected as part of a promotion.] Phone has been excellent so far, I am extremely impressed by the screens durability, and look forward to testing Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very great product
on May 19, 2026
Posted by: LittleChev
[This review was collected as part of a promotion.] I manage to use my device for work mostly but also game playing to pass the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love!
on May 19, 2026
Posted by: IceQueenTTV
[This review was collected as part of a promotion.] As a millennial I love the nostalgia of having a flip phone again but with the technology of today! I love how big the screen is while also being lightweight. The touch screen when the phone is closed is an awesome feature that comes in handy and the camera is amazing quality especially with the horizontal stability feature! I love the new Google AI and have already used it a few times and I just got my phone! I'm able to take better videos and make clips of my live streams a lot easier than before!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is very fast. Also has nice battery life
on May 19, 2026
Posted by: Iluvphones
[This review was collected as part of a promotion.] The Zflip 7 is one of the best phones I've owened. It has the fastest processing and the calender app has a great reminder system. I highly appraise the settings app because it has the best ways to make your phone to your preferences. I've also had a great experience with the highly intelligent Galaxy AI. It can tell me truthfull information at the click of a button! Overall great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact, easy to use, great features
on May 19, 2026
Posted by: Myflippinphone
[This review was collected as part of a promotion.] Galaxy AI assists me in looking up information on issues I maybe having on a daily basis whether it is work or personal situations.
It helps me sort and categorize items I want to save and come back to later.
It helps me sort and categorize items I want to save and come back to later.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great.fearures. visual is amazing,
on May 19, 2026
Posted by: Loveflipper
[This review was collected as part of a promotion.] Flip is awesome, able to fit in small areas, convenient screen for peeks at message, calls and reminders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
ZFlip7 Review
on May 19, 2026
Posted by: Mandie94
[This review was collected as part of a promotion.] Streaming and gaming are great with this product, however, would never purchase this type of phone as I have already had to replace the motherboard. The more you use the phone, the more you see the crease in the phone.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey Mandie94, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We completely understand how valuable your device is to you every day for a range of tasks and hobbies. We have provided links to an article to help you with the care of this unique design, and to the Samsung Support Team if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
pretty fun and still useful
on May 19, 2026
Posted by: shopping
[This review was collected as part of a promotion.] i miss a lot from the ultra series but i like flipping open and shut just as a novel. Also fits so neatly in my pocket ive made a habit of tapping my pocket when i get up because i cant always feel if the phone is in there. battery not amazing, gets very hot especially on video calls, camera leaves some to be desired from the ultra but overall pretty good
Value
4
Written by a customer while visiting Samsung US