Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,938 Reviews)
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5
best phone ever!!
on June 18, 2026
Posted by: chancoko
[This review was collected as part of a promotion.] This is the coolest phone I've ever owned! Not only is it fun to use and looks cute, but it has great features, like new galaxy AI features that I love! The photo editing features built into the phone are my favorite. This is my favorite phone ive ever owned, by far!!
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Chancoko, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how much you love the design and capabilities of your device, especially Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy flip 7
on June 16, 2026
Posted by: Kuvanmaii123
[This review was collected as part of a promotion.] I use my phone for streaming gaming. YouTube outdoor exercises, phone calls messaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great feature on this phone
on June 16, 2026
Posted by: Luk321
[This review was collected as part of a promotion.] The galaxy z flip is ana awesome phone live all the features on takes great photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 16, 2026
Posted by: Peggysu
[This review was collected as part of a promotion.] This is an awesome phone dors so much more than I can even imagine. I'm very surprised with the value and price, and I love the AI on this phone, it's great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever har
on June 15, 2026
Posted by: EmoryG
[This review was collected as part of a promotion.] Phone changes the game with amazing technological advances. This phone helps me move about my day in a totally different way then a non flip phone does. Best phone ever. Cover screen is amazing I can use most of my apps on it. The design is honestly safer than past my screen is always protected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small package with big personality
on June 15, 2026
Posted by: Hazel2025
[This review was collected as part of a promotion.] This is my 3rd Z flip phone and my 2nd Z flip 7. I have been a fan of this series since they first came out. It was inevitable that I would upgrade to the 7. It stands up to everything that I throw at it, except a new puppy chewing on it.
I use my phone for everything. Texting, emails and gaming are all extremely user-friendly. Just starting to really feel confident about the photography features. All this good stuff literally stuffed in a compact pocket-sized phone. I can't say enough about the size, as it fits completely in my pocket while working. And, more importantly, I don't have to worry about it falling out and getting lost.
After all is said and done, I can promise that I will be one of the first on line when the next generation of this phone comes out. Please do not consider stopping production of the z flip phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not just a gimmick, it's a masterpiece
on June 13, 2026
Posted by: Jusbuz
[This review was collected as part of a promotion.] Since I started using my Z Flip 7 at the beginning of the year, I've had some of the best experiences with a phone I've ever had. I found a lot of utility with the cover screen and really enjoyed the Galaxy AI's daily summary feature. The folding was also very useful when filming videos at weird angles or taking family photos by simply propping up the phone. Using the cover screen for high fidelity selfies was very nice as well. It's been more than just a gimmick for me, it's been the most useful aspect of any phone I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
3 replacements! Way too fragile! Never again!
on June 12, 2026
Posted by: Bobby Lee
from Florida
Expertise:Intermediate
I had to replace mine 3 times. Weak at the hinge. I will never buy another flip/ folding phone. Horrible
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, June 15, 2026
Hi Bobby Lee, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not meeting your expectations in durability or functionality. We have provided a link to an article to help our customers care for this unique design for a prolonged period of time. We have also provided a link to the Samsung Support Team for your convenience if you have questions about protective accessories, or other capabilities of your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US