Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,938 Reviews)
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
4
Excellent Foldable with Premium Features
on June 29, 2026
Posted by: Menik711
[This review was collected as part of a promotion.] I've been very impressed with the Galaxy Z Flip7. The foldable design is sleek, compact, and surprisingly durable while still feeling premium in everyday use. The display is bright, smooth, and vibrant, making everything from browsing to watching videos enjoyable. Performance has been fast and responsive, and multitasking is effortless.
The cameras produce sharp, colorful photos in most lighting conditions, and the battery easily gets me through a typical day with moderate use. I also appreciate the cover screen, which makes checking notifications, controlling music, and handling quick tasks much more convenient without opening the phone.
The only reason I'm giving four stars instead of five is that I would still like to see continued improvements in battery life and optimization for some apps on the foldable display. Overall, this is an innovative, well-built smartphone that stands out from traditional devices and has been a pleasure to use.
The cameras produce sharp, colorful photos in most lighting conditions, and the battery easily gets me through a typical day with moderate use. I also appreciate the cover screen, which makes checking notifications, controlling music, and handling quick tasks much more convenient without opening the phone.
The only reason I'm giving four stars instead of five is that I would still like to see continued improvements in battery life and optimization for some apps on the foldable display. Overall, this is an innovative, well-built smartphone that stands out from traditional devices and has been a pleasure to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I love this phone just wish the camera was better.
on June 29, 2026
Posted by: VikkiLoves2Shop
[This review was collected as part of a promotion.] I love this phone and the customization. Is give it a better start rating if the camera was better. I just my camera for EVERYTHING so it matters a lot but I'm still enjoying this phone. Galaxy ai has beena real game changer also.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hi there VikkiLoves2Shop, thank you for your feedback on your Samsung Galaxy Z Flip7. We know our customers have a range of different needs and wants from their chosen device, and we do our best to provide a range of options to meet these differences. If the superior camera is an important feature to you, while also wanting the unique folding design, the Galaxy Z Fold7 does have the 200MP camera that can provide the amazing details you may be seeking. We have provided a link to the Samsung Support Team to assist you any time you have questions, or if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Love exterior screen when folded. Camera lacks
on June 29, 2026
Posted by: Badger01
[This review was collected as part of a promotion.] Live the flip style phone and that you can control exterior screen. Whis you could add more apps to exterior screen. Camera however is not great, bad zoom, bad resolution. Would like more options from Samsung for phone cases. Speech to text is terrible on both Samsung and Google when texting.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flip phone
on June 29, 2026
Posted by: KCHAZ480
[This review was collected as part of a promotion.] I love my new phone. I love how compact it is. I love that I can see my notifications on the small front screen. I love how quick it responds. I love the amazing AI features. I don't know how I lived without it before now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on June 29, 2026
Posted by: Debsflip7
[This review was collected as part of a promotion.] I am on my phone daily, playing games and I also use Galaxy AI to research purchases prior to making a buy. I use the wallet for payments at stores. I love being able to put my phone in my front pocket and then when I is open there is no crease in the fold, simply amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the flip but there are still issues
on June 29, 2026
Posted by: SeanC31
[This review was collected as part of a promotion.] This is my 4th flip device and I love the form factor. This is the best one yet, the wider form factor and large outside screen is great. But like all 4 previous ones the inside screen protector has failed. Samsung gives you a free repair on it but none of the UbreakIFixIt stores that they sent me to could do the repair. Also the cameras need to be improved as they have fallen behind other flagship level devices to the point of not being acceptable. I was told to mention Galaxy AI in my review and I will but I don't really use it much.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hey there SeanC31, thank you for your feedback on your Samsung Galaxy Z Flip7. We understand how important your device is to you, and wanting to have the uninterrupted usage of your device. We have provided links to an article to help you care for this unique design, and to the Samsung Support Team if you are currently in need of a repair or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Samsung Community
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Phone With Great AI Features
on June 29, 2026
Posted by: MELANIN34
[This review was collected as part of a promotion.] I've been really happy with this phone so far. The display is bright and vibrant, the performance is smooth, and the battery easily lasts through my day. I use my phone for taking photos, watching videos, social media, and staying organized, and it handles everything without slowing down. Galaxy AI has been one of my favorite features because it makes everyday tasks quicker and more convenient. The camera captures clear, detailed photos, and the overall experience feels polished and reliable. I would definitely recommend this phone to anyone looking for a fast, feature-packed device. One of my favorite things is the foldable design. It's compact enough to fit easily in my pocket or purse while still opening into a full-sized phone. Galaxy AI has been genuinely useful, and the phone has kept up with everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its an amazing phones. I like how its compact!!
on June 29, 2026
Posted by: Cooljimmy0208
[This review was collected as part of a promotion.] I bought my wife the Galaxy Z Flip 7 and she loves the device! Its compact, its clear and perfect for pwople who is on the go and excersizing (my wife). She loves using the Galaxy AI on photos esoecially on ones she likes to edit. Phone is great and really recommend!
Value
5
Written by a customer while visiting Samsung US