Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,938 Reviews)
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5
Love this phone
on August 4, 2025
Posted by: Bubba1
[This review was collected as part of a promotion.] I love the compact size in my pocket and how large it folds out to be, simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from a Flip 4 to a Flip 7
on August 4, 2025
Posted by: MissKris
[This review was collected as part of a promotion.] I upgraded from the Flip 4 to the Flip 7. The 4 was my first foldable phone. I loved that phone. I've had the 7 for a couple weeks and I love this one too already. I had to get used to the bigger and thinner size, especially using it one-handed. But now using it feels natural. The battery is definitely improved. I do the usual text/call , social media, YouTube, camera use and mobile game here and there and the battery life is better than it was on the Flip 4. I also use the battery protection option up to 80%, as I did in the Flip 4. I've only dabbled with the new Galaxy AI a couple times, so I can't give a substantial review on it. But it seems cool and promising. What I love most about the Flip series is it's compact form and ability to get selfies with the main camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone
on August 4, 2025
Posted by: marki4galaxy
[This review was collected as part of a promotion.] Device perfectly foldable phone. Looking awesome and there is no heat issue no fold issue. Camera is better than my expectation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device! Best Flip Yet!!!
on August 4, 2025
Posted by: FrankensteinZFlip7
[This review was collected as part of a promotion.] I just got this device about a week ago and I'm already in love with it. The addition of Galaxy AI was a nice touch in making the phone do all the work for you. It's sleek design gives you nothing too want for and the new front screen allows you to do everything without opening the phone. Amazing upgrade from the Z Flip 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is overrated(freezes& overheats)!!!
on August 4, 2025
Posted by: Rqk007
[This review was collected as part of a promotion.] Processor downgrade was a big mistake!My phone CONSTANTLY OVERHEATS AND FREEZES!I AM RETURNING IT FOR A MOTOROLA RAZR FLIP!!!
Value
1
Response from Samsung USBy R&R, August 5, 2025
Hi Rqk007,
Thank you for sharing your insights and experience regarding your Galaxy Z Flip7. It is customary for the device to generate heat during extensive usage. Should you observe your phone becoming warm while running intensive applications such as GPS, installing new applications, or streaming content, it is advisable to terminate background applications to conserve battery life. If the device remains excessively warm to touch, please contact Samsung support for further assistance. Additionally, you may consult online resources that provide troubleshooting guidance, such as "Keep your Galaxy device at its normal operating temperature.” Your feedback is highly appreciated. Thank you for informing us; we value your participation as a member of the Samsung Team.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your insights and experience regarding your Galaxy Z Flip7. It is customary for the device to generate heat during extensive usage. Should you observe your phone becoming warm while running intensive applications such as GPS, installing new applications, or streaming content, it is advisable to terminate background applications to conserve battery life. If the device remains excessively warm to touch, please contact Samsung support for further assistance. Additionally, you may consult online resources that provide troubleshooting guidance, such as "Keep your Galaxy device at its normal operating temperature.” Your feedback is highly appreciated. Thank you for informing us; we value your participation as a member of the Samsung Team.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Case and Performance
on August 4, 2025
Posted by: Ringside23
[This review was collected as part of a promotion.] I use the flip for Phone,School and for my everyday device. The device is great for school and Everyday use, but for work it's underpowered and trips on itself for security. The Yubikey/Security set up is lagging compared to the Galaxy and I've ran into this issue before with the side models of galaxy. Great phone, but I don't recommend it for work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy ai is super artistic and realistic
on August 4, 2025
Posted by: Xerx2940
[This review was collected as part of a promotion.] It's over all a 10/9.5 it's really good quality and is smooth the cover screen is super convenient and easy to use Gemini on
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A groundbreaking device
on August 4, 2025
Posted by: Maddautumn
[This review was collected as part of a promotion.] I've been with apple for aroud 5 yeah after switching from a google pixel. I had always been interested in the samsung flip and decided to jump for the Z Flip 7. This is the coolest phone I've ever had. The functionality on the cover and regular screens is phenomenal. The apps like health have features you would have to pay for on apple. Not to mention how intuitive the internal ai is on the device! There are so many fun ways you can use and customize your phone that it makes getting a new one exciting again like when I was young!
Value
5
Written by a customer while visiting Samsung US