Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,938 Reviews)
Open Ratings Snapshot
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
1st Samsung/Android in 10 years & 100% happy!!
on August 12, 2025
Posted by: sinthebarber
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy
Flip 7 along with the Galaxy Al features for a bit now, and I'm beyond thrilled.
The phone's foldable design is both nostalgic and futuristic, and it feels like having a mini gadget from the future right in my pocket. Plus, the Galaxy Al integration is just a game-changer- it makes everything from daily tasks to productivity feel so smooth and intuitive. I honestly couldn't be happier with this combo-Samsung really knocked it out of the park!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing tech!
on August 11, 2025
Posted by: Bluey1
[This review was collected as part of a promotion.] The Z Fold is a cool phone that opens up into a tablet. It’s great for watching videos and doing many things at once. The front screen is better now, and it feels strong Battery is okay, and the camera is great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cover screen is great convient for everyday use
on August 11, 2025
Posted by: Liszax
[This review was collected as part of a promotion.] With the new zflip 7 the crease is barely noticable and you can barely feel it. The wide screen also makes the gaming experience a whole lot better whether you're playing PUBG or Genshin Impact. I've been using the cover screen every time I go out from changing my songs or following directions on the map. You can even open social media apps or shoot a text. Mostly at night when you don't want the full screen brightness on your face the cover screen has been superr great. The front camera is also great and even has the LOGA video mode which takes your videos to a whole another level. Popping a quick selfie has been one of my favorite things to do on the cover screen and I love all the features it comes with. Galaxy AI has also been super helpful in everyday use to make grocery lists, ask it what to wear, and just about anything else. there's also a quick brief mode on the cover screen and lock screen that gives you a quick run down of the day. over all I love my new zflip 7 and how compact it is! although I thought having a flip phone would reduce my phone usage, it instead increased it because of how many things there is to do with the zflip 7 and all it's gimmicks. Im so happy with it and would recommend it to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just bought it around 1 week, I really love it.
on August 11, 2025
Posted by: Kornel
[This review was collected as part of a promotion.] I used it around 1 week after I bought. This phone help my life to more easily. And Flip 7 is very useful. I really like when I have to selfie myself by use back camera. And it can stand without lean with anything. And I love it when I use cover screen. This screen can work with every applications!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a breeze to use for a novice.
on August 11, 2025
Posted by: Sweetwhisper11
[This review was collected as part of a promotion.] I use my new device for my gig work. I also use "Galaxy AI"to create images on my photos of nature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 11, 2025
Posted by: BigMike
[This review was collected as part of a promotion.] GALAXY AI is incredible to use editing photos and for asking advice. This is a game changer.
Really impressed with how I divinely customizable the phone us.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressed
on August 11, 2025
Posted by: Fold2Flip
[This review was collected as part of a promotion.] I previously had the galaxy fold 3 and was a little nervous switching to the flip. However I am extremely happy that I made the decision to. It offers a more compact size when flipped closed. I absolutely love the galaxy AI on the device as well. I can record the screen along with editing pictures. Its absolutely impressive and you can do with this phone. It's a phone that everyday I am learning something new. Plus with the galaxy AI the assistance that is offered on basically every thing makes it a breeze to you..I am so impressed and happy taking the chance to try it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung ROCKS
on August 11, 2025
Posted by: Spodunk68
[This review was collected as part of a promotion.] The AI FEATURE ON THE ZFLIP 7 IS THE BEST! SAVES ALOT OF TYPEING!!! THANK YOU SAMSUNG!!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 11, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Flip6! We really appreciate getting feedback from our valued customers. We love to see that you're enjoying the AI features that your phone offers, especially the writing and chat assist. With the Samsung AI-powered keyboard available on select Galaxy phones and tablets, you can easily get help creating emails, text messages, notes, and social media posts. The keyboard offers smart suggestions and personalized writing styles, helping you communicate your ideas clearly and with the appropriate tone. By utilizing advanced natural language processing, the Samsung keyboard enhances your digital communication experience with customized recommendations. We hope you continue to have a great experience. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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