Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,938 Reviews)
Open Ratings Snapshot
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product. 
(
197 out of 235
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
4 out of 5
4
Awesome Phone
on August 12, 2025
Posted by: zfliplover
[This review was collected as part of a promotion.] Let me start off with the second screen on the front. It's such a small screen, but you can do so much on it like check the time, use apps, etc. Unlike the Motorola razr that I wanted to get but this stood out because of how bright the screen was, it's battery life. And overall, how nice it is. Unlike other devices, the bloatware was actually useful like the app Block Blast and Solitare. I use those apps everyday. One downside is that Galaxy AI is not the best right now but thats ok! It's cellular service is the best unlike the iPhone and this phone doesn't overheat. This phone made me switch over from iPhone. You guys did a great job. Keep it up!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 12, 2025
Posted by: Redhead
[This review was collected as part of a promotion.] Love this new flip. I've had the flip 3 and the flip 5. I was very happy with the 5 and knew I wasn't going to get the 6, but then the 7 came out. I couldn't resist. The front cover screen is definitely bigger. The phone overall is a little bigger than the 5, but you really don't see a big difference. You can't feel where the fold is when scrolling, nice improvement. I'm not a heavy user so the battery can last easily a day and a half for me. I did a lot of research and I'm glad I made the leap to the 7.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my zflip 7!
on August 12, 2025
Posted by: DubloG
[This review was collected as part of a promotion.] It's sleek, I got the blue one its bigger then the zflip 6 that I traded in to get the new one.I'm not sure if its just the single one I purchased but the hinge angle a about °70 or so doesn't stay in place like the z flip 6 I owned pryer
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such a great upgrade
on August 12, 2025
Posted by: Tcut944
[This review was collected as part of a promotion.] This is such an upgrade over the flip 6. The battery lasts all day, something that's never happened with a flip. The cover screen is also gorgeous and I find myself using it rather than it just being an accesory
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing! I LOVE ❤️ this phone!!!!
on August 12, 2025
Posted by: Bella83
[This review was collected as part of a promotion.] I'm coming from years of using iOS products. I am so happy I made the switch. This phone does so much more than what my iPhone did.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is cutting edge!
on August 12, 2025
Posted by: Jimjom
[This review was collected as part of a promotion.] This product is leading the wave! The Galaxy AI and feature make it feel so futuristic.
Value
4 out of 5
4
Response from Samsung USBy R&RSeptember 8, 2025
Bonjour Jimjom, We appreciate your insight about your Galaxy Z Flip7. Thanks so much for your amazing feedback! We're excited to hear you're enjoying the sleek design and upgraded screen on the Z Flip7! It’s great that the Galaxy AI has taken your experience with your device to the next level, making your phone feel like something from light years away from now. Thank you for your review. We appreciate you choosing innovation with Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just got my Galaxy Z Flip but I am loving it!
on August 12, 2025
Posted by: tee2tee
[This review was collected as part of a promotion.] I am really loving this phone. I have only had it a couple of days but it is easy to use, sound quality is great and picture, it takes great pictures. The screen quality is amazing. Don't usually use AI but when I have it is easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first Samsung ever
on August 12, 2025
Posted by: CaptDoomGuy
[This review was collected as part of a promotion.] I've had at least one phone in my possession since 2010-2011 and none of them had ever been a Samsung. Ive had Android touch-creen slide phones and flip phones, then a handful of iPhones but not 1 Samsung. I decided that I was due for an upgrade as it had been a few years and I got a good deal on the Flip 7 and it has been a joy to use and spend time getting to know Samsung and Anroid a bit more. I've had it for about a month now and the Galaxy AI on it has been quite helpful with setting things up and finding stuff and the customization from the cover screen to the little stuff is really cool and I enjoyed tinkering with that. I do not think I'll be going back from Samsung after this phone that's for certain.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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