Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,938 Reviews)
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5
Better than Iphone!
on August 12, 2025
Posted by: Kwaidonjin
[This review was collected as part of a promotion.] Had a iphone14 pro max, the Samsung z flip is better in almost every way. It let's me do what i want to do on my phone. The software and hardware features is just a better experience. The only thing I feel like I have two perusing systems, cause it feels like Google and Samsung can't decide who's in charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent build compared to my old device
on August 12, 2025
Posted by: GreenBeanGuy
[This review was collected as part of a promotion.] I was very impressed with this year's release of the new Z flip 7. It seems a lot more refined but also futuristic than previous models and inevitably I made the switch from my old device to the new one. My prior device had poor AI technology but the new Gemini AI has really impressed me thus far! The rear screen is also a huge upgrade and very functional with my lifestyle. Overall I would recommend this phone to anyone that asks simply because I enjoy the features and futuristic feel it provides compared to other slab styled phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping over my z7 flip
on August 12, 2025
Posted by: Rojad221825
[This review was collected as part of a promotion.] Upgraded from s20 with no AI. The Galaxy AI is blowing my mind. My phone is so easy to use and has so many fun and helpful features. I like how small it is, the fingerprint reader is awesome. Galaxy AI is super helpful while on car rides with the family and random questions arise. I am enjoying my new flip very much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Fun Device
on August 12, 2025
Posted by: Schmai
[This review was collected as part of a promotion.] I like this phone a lot. I've been a samsung user since my first phone and the idea of a device that can fold in on itself is really interesting to me. I've wanted a flip since the z flip 3 and finally managed to get my hands on one.
The features are great and the exclusivity of having a folding phone is really cool. My favorite part about it is being able to turn on the cover screen while taking photos and videos and use it as a selfie camera.
My biggest gripe with the phone was the very long time it took to transfer my data from my previous phone. I was sat in the Verizon store for almost an hour and a half just transferring the data. I'm not sure if that was just an issue with the wifi in the store or something else, but my sister recently got a new iPhone and transferred 3x the amount of data in half the time. The Galaxy AI is a bit disorganized and unreliable but that's to be expected from AI anyway.
All in all, I'd definitely recommend this phone if you can appreciate the novelty of it. It's definitely a bit more confusing to operate, so I wouldn't recommend it for people who want a simple, bare bones experience, but I've really enjoyed it in the time I've had it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product, Minor Shortcomings
on August 12, 2025
Posted by: Angela
[This review was collected as part of a promotion.] Sound quality is very good and battery life is amazing. I'm a heavy user as I work from home and I only have to charge the case once a week. Sadly, I do not find the fit to be as good as the original buds which affects the sound quality but I still enjoy the upgrade. I wish the FE case was equipped for wireless charging since I have the trio charging pad with the watch slot so charging all items at once would be a better experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My first folding smartphone!
on August 12, 2025
Posted by: VibeCircuit
[This review was collected as part of a promotion.] This will be my first ever Android phone that I will daily drive! I've been an iPhone user since 2011 but I've grown tired of their lack of features such as no true multitasking or no longer having the ability to hold physical Sim cards. I'm really excited about being able to actually multitask on my phone now! I'm also excited for all the Galaxy AI features that I've been envious of for these past few years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip phone that works
on August 12, 2025
Posted by: Lincolne
[This review was collected as part of a promotion.] I came from a different eco system. Wanted to tey something new. With Galaxy Ai and the Galaxy eco System. I jumped over and havent looked back. Some stuff to get used to but after one day using the phone like a pro. Being able to do so much with out opening the phone. Watch videos and send messages. And being so small folded im dont have a bulky item in my pocket. Cant wait to continue to see what else i can do!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Came back to Flip 7
on August 12, 2025
Posted by: ukwolfeman
[This review was collected as part of a promotion.] I once owned the 2nd version of the Flip and while novel it just wasn't all that great. Moved on from it quickly knowing I'd probably check one out again after the wrinkles were more ironed out.
The Flip 7 is definitely more wrinkle free and while nothing is perfect Samsung continues to refine what is now a very usable product. I enjoy the AI features and probably most of all the very usable and large front screen. I've enjoyed watching videos etc.
Keep refining Samsung but I highly recommend if you haven't yet tried a foldable the Flip 7 would be a great first dive into the world of foldables.
Value
5
Written by a customer while visiting Samsung US