Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,956 Reviews)
Open Ratings Snapshot
Rating breakdown 2,956 reviews
5 Stars
2,271
4 Stars
497
3 Stars
110
2 Stars
32
1 Star
46
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
ZFlip7 awesome phone
on August 18, 2025
Posted by: Riggsboxer
[This review was collected as part of a promotion.] The ZFlip7 is the fist Samsung phone i have had in 10 years i switched from OnePlus to the Zflip7 and I am glad I did phone is fast the Battery last all day the Zflip7 is as smooth as butter the phone last all day with heavy usage it's just a great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I went from iPhone to the zflip 7 and it's amazing
on August 18, 2025
Posted by: JULIXN
[This review was collected as part of a promotion.] I've been using my Samsung device for everything from streaming my favorite shows to gaming on the go and staying productive with schoolwork and professional tasks. The camera is incredible for capturing all of life's moments. I'm especially excited about the new Galaxy AI features that will help me with my photography and day-to-day tasks, making everything more efficient and enjoyable. The seamless integration across all my devices makes it easy to switch between work and play without missing a beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What the product's like?
on August 18, 2025
Posted by: Wchickenwing
[This review was collected as part of a promotion.] This phone is awesome! I'm learning all its cool stuff, like Galaxy AI. The photos are way better than Apple's, I love them! It's like having the future in your hand. It feels a bit fragile, though, like it might break. That's the only thing I'm not crazy about, but I'm still figuring it out.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on August 18, 2025
Posted by: Augustborn99
[This review was collected as part of a promotion.] The form factor of the device is amazing and makes it incredibly portable for everyday use. The screen provides a clear and bright display, offering a pleasant visual experience. You can expect fast computing performance, allowing for smooth multitasking and efficient operation; coupled with a powerful AI, makes for a powerful device to take on any task. Lastly, The promise of seven years of updates ensures long-term support and access to the latest features. This device appears to be a compelling option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it! Super cute phone.
on August 18, 2025
Posted by: Harper
[This review was collected as part of a promotion.] I left my iphone 15 pro max for this phone and i have 0 regrets!! I love it so much. My favorite part is being able to customize my phone to my hearts content and hanging up on people by closing the phone. My second favorite thing about this phone is using Galaxy AI to edit my photos. Apples ai sucks at removing things from backgrounds. Samaung has done an amazing job in this department.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am obsessed!
on August 18, 2025
Posted by: Maries
[This review was collected as part of a promotion.] I am so glad I made the switch. This phone has exceeded my expectations. My favorite feature has to be the cover screen. In a rush you can do everything from there. Even access Google AI which is an amazing feature. I am able to chat or video chat to get answers more clearly. I mostly use this phone for business and I love how versatile it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Slick and each to use
on August 17, 2025
Posted by: Thekingdrastic
[This review was collected as part of a promotion.] The personalization of the home and cover screen is so nice. The AI can help personalize and is a great tool in general. Lots of different ways to customize the phone and make it your own.
Switched from an iPhone, so getting used to the switch has been weird but it's been pretty simple with the easy set up options available. Also there seems to be the same app options plus some new ones I've never seen before. Alot of health tracking apps and different office and file options. Not alot I would have to track down on the app store myself other than social media.
The camera quality is better than expected. The design is nice and slick. Large but fits in the hand nicely. I like the sensor for the fingerprint unlocking on the side and how it's flush with the phone to avoid damage and also be discrete.
It's small when folded and larger than my old phone when not. Nice size screen and the settings are pretty simple to figure out. Or you can just ask the AI to get you to what you want to customize which is also nice when you're unsure where to go.
Overall great phone, very happy with the purchase and will be recommending this product to others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on August 17, 2025
Posted by: Jkidd5
[This review was collected as part of a promotion.] I really enjoy the flip aspect, reminds me of the old days and the very sleek design is cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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