Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,938 Reviews)
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5
Missed the flip style this is it
on August 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I choose samsung always its the best out there but to be able to get my old flip style with the ease that I can carry it anywhere even in my pocket is awesome. And all the features and the added Ai make possibility endless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Amazing Phone with one Debilitating Limit
on August 10, 2026
Posted by: Bonytony
[This review was collected as part of a promotion.] I love, love, love my flip. They fold nicely to fit in your pocket. The front screen is very useful. I've owned every flip since the Flip 3. The problem is that every single one of them has developed the same problem within a year. A very noticeable series of bubbles at or near the crease in the plastic screen protector that comes installed on the phone. Every single one! I got smart and bought the warranty with this one and just got it replaced for free. We'll see how long the screen on the new on lasts. I chose Samsung every time.
Value
2
Response from Samsung USBy R&R Team, August 12, 2026
Hello Bonytony, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are enjoying the design of this device. We have provided a link to an article to help you care for this unique design. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Samsung Community
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great build quality.
on August 10, 2026
Posted by: Sleeveless87
[This review was collected as part of a promotion.] I chose the Z flip 7 because of the size of it when it's folded so I can put it in my pocket and not get frustrated with the size. I love using it without a case. I love the flex mode.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy zflip7
on August 10, 2026
Posted by: Minttedkitty49
[This review was collected as part of a promotion.] I chose the samsung galaxy zflip7 for its convenience, the size of this device is perfect. I would always struggle putting my phone somewhere, with this device when it's closed is half of a regular phone perfect for them tiny pockets. Also selfies haven't been easier on this device you have 2 screens to look at, how cool?!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 7 Review
on August 10, 2026
Posted by: Tamtam2k2
[This review was collected as part of a promotion.] I chose the galaxy z flip 7 because I like the fact that it folds up and is compact, also it takes Crystal clear pictures from any angle, and I just love the throw back to the old school flip phones with this one!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Z Flip7 Review
on August 10, 2026
Posted by: Patyflowers
[This review was collected as part of a promotion.] Ive had the phone for a couple months. Overall im a happy with the phone, but the camera could be so much better. My previous phone was the Galaxy note 10, and the picture quality is much better on my old phone. Ive also compared the quality to the Galaxy S24 phone and the flip is lacking in the picture quality. Also, I feel like the front screen when it's flip done should allow you to do some things as when you have it open. I have a hard time receiving FaceTime calls on duo on the flip. It sometimes let's me answer when I have it flip down but then it stops working and I have to flip it back up to answer the call.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hi there Patyflowers, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We understand how important specific features are to you every day, and we do our best to provide a range of device options to best align to our customers needs, wants, and budgets. We have provided a link to the complete manual to help you maximize your experience with your device, and discover the ways you can use both the front display and larger inner display. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Small size
on August 10, 2026
Posted by: SamsungQueen
[This review was collected as part of a promotion.] I chose my samsung galaxy z flip 7 because of the small size and portability. It's convenient to be able to slip it into a pocket or a small purse. Because the device closes, the main screen is more protected if I drop it. I like the green color. I always received compliments from other people on this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE this phone! ❤️
on August 10, 2026
Posted by: AndJoy
[This review was collected as part of a promotion.] I have had the Galaxy Z Flip since the 3 series. I had a hard time choosing between the Fold & the Flip, but I chose to go with the Flip cuz I loved the size of it. I chose it cuz I can fit it in every pocket or purse I wear. I love all of the features and I love how discreet it is... no one knows it's my phone so less chance of it getting stolen! 😄
Value
5
Written by a customer while visiting Samsung US