Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,286
4 Stars
503
3 Stars
110
2 Stars
33
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Posted by: Double A
from Alexandria, VA
Expertise:Expert
Verified Purchase:Yes
Great phone made with quality and lots of features! Love the photo editing app, faster RAM, camera, cover screen and lots more. Worth the investment for daily life usage. Best feature it folds in half for compact size.
Features
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Flip7 Improved over earlier models but...
on September 12, 2025
Posted by: Anonymous
from Louisville KY
Expertise:Intermediate
Verified Purchase:Yes
I think the build is super-high quality. Very fast and responsive, screen is vivid, bright and clear. I never really notice the slight crease. But setting up the cover screen is not a very intuitive experience. I kept going back to settings repeatedly for tweaks and really never got it set up as usefully as the 2024 Moto razr+ I sold.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Theresa
from Clarksville, TN
Expertise:Expert
Verified Purchase:Yes
It is an awesome phone! It is the best one yet. All the great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gina B
from Western KY
Expertise:Intermediate
Verified Purchase:Yes
I love this color!! The phone is a breeze to use. The compact size is a bonus!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 11, 2025
Hey there Gina B, We love your enthusiasm for your Galaxy Z Flip7. It's great to hear the color and design choices are perfect! The full-color frame is one of our favorite upgrades, too. We look forward to seeing what all you can do with your Galaxy Z Flip7. Make sure to check out the Galaxy AI Live Translate feature, which is a true game changer. It also includes call summarizations and Object Eraser on your phone. We are excited for you. Thank you for your feedback. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Posted by: Bree
from Fairfax Virginia
Expertise:Intermediate
Verified Purchase:Yes
Overheats easily and certainly apps are slow at times
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Response from Samsung USBy R&R, September 12, 2025
Hello Bree, Thank you for sharing your thoughts on the Galaxy Z Flip7. The Z Flip7 is built with powerful performance features and designed for flexibility in daily use. While you’ve noticed some warmth and app speed variations, you may feel some heat during use as the device processes data. Apps with high processing requirements, such as those powered by GPS, can cause your phone to warm up slightly. To learn more about keeping your device running smoothly, please check out the article linked below. Each generation of Galaxy Z continues to advance, offering new ways to experience mobile technology. We appreciate you choosing Samsung as your go-to option. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Jason
from CA
Verified Purchase:Yes
Love this phone, fits nicely in my pocket, very thin and light. Love the new cover screen and im able to use speech to text without opening!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 11, 2025
Good day Jason, Thank you for letting us know how things are going with your Galaxy Z Flip7. We love the love! It’s great to hear that your device has integrated into your daily routine so well. We’re so glad the Flip7 fits your lifestyle. Compact design with smart functionality. The FlexWindow and all of its abilities, like checking notifications, taking a selfie, and sending a text via speech-to-text, are next level. We appreciate the wonderful feedback. Thank you for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US
Posted by: Jingu
Verified Purchase:Yes
The screen looks better than before. It feels slimmer and fits perfectly in my hand.
Written by a customer while visiting Samsung US
Posted by: Kclouser
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
Great phone! Love the build quality and look of phone,get alot of comments on the phone all positive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, September 10, 2025
Hey Kclouser, Thanks so much for sharing your review! We're delighted to hear that the Galaxy Flip7 has been fitting into your life so well. It's wonderful that you appreciate its compact and sleek design — who doesn’t love getting compliments on their phone? We hope you’re exploring all the amazing features, like Galaxy AI, the Now bar, and live translations. There’s so much to enjoy, and we’re happy it’s right there in your pocket, ready for you to discover. Thanks again for your kind feedback. We truly appreciate you choosing Samsung! -Ty
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Written by a customer while visiting Samsung US