Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,938 Reviews)
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
5
I love this phone
on August 10, 2026
Posted by: Baldizonjcleon
[This review was collected as part of a promotion.] I love this unit because is the size that do it match with me, I love the smaller thing, and I can hold it better, put into my pocket Jean or other place easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip series
on August 10, 2026
Posted by: Wendilpn
[This review was collected as part of a promotion.] Love the flip series. Had them since the beginning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone, fragile screen
on August 10, 2026
Posted by: LisaSS
[This review was collected as part of a promotion.] I chose this phone because I wanted something that could easily fit in my pocket since I don't carry a purse.
I have the dark blue color and it's very cute. I work in an office 3 days a week and remote 2 days so I sometimes use it for work, or driving navigation or watching videos. I've had it for about 7 months and I've had the screen replaced 2 times already which is unfortunate because I am not someone who is on my phone all day. One time, black splotches formed on the screen and the other time, a vertical line formed along the center of the screen. I was told that it's fragile when being folded and I rarely even fold it. It's a little too sensitive for even light to medium use. I find that I'm too scared to fold it most of the time though. But I really like the phone and I like that I have the option to fold it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my flip!!
on August 10, 2026
Posted by: Ricki2026
[This review was collected as part of a promotion.] "I Choose"
Absolutely — I’d make it personal and punchy:
Absolutely — I’d make it personal and punchy:
⭐⭐⭐⭐⭐ Love My Samsung Galaxy Z Flip7!
This is my third Samsung Flip, and I absolutely love it! People are always asking me about it — everywhere I go, someone comments on how cool it is.
My favorite thing is how compact it is. I can put it in a little handbag when I go out at night instead of walking around with what feels like a computer in my hand. It’s stylish, practical, and just plain fun to use. I wouldn’t want a different phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 10, 2026
Posted by: NailGirl
[This review was collected as part of a promotion.] I totally love this phone. It is really compact for my purse. I chose this phone because I had seen it all over social media and it won me over. I especially love the coral color I chose it in. It takes really good pictures. And I love the outer screen too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its not long lasting
on August 10, 2026
Posted by: Mysteriousyax
[This review was collected as part of a promotion.] I've had the phone for 1 year, and the front part develops air bubbles and sounds crunchy if you get any moisture or dust particles near the phone, but the features are cool.
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hi Mysteriousyax, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how important the prolonged usage of your device is to you. We have provided a link to an article with measures we recommend to our customers to care for this unique design. We have also provided a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping Amazing!
on August 10, 2026
Posted by: DoctorX
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ Absolutely Loving My Galaxy Z Flip7!
The Galaxy Z Flip7 has completely impressed me! The sleek, compact design makes it so easy to carry, but when you open it up, you get a beautiful, immersive display that feels like a full-size phone. I especially love how smooth and responsive everything feels, and the camera takes fantastic photos.
The FlexWindow is incredibly convenient for quickly checking notifications, controlling music, and handling everyday tasks without even opening the phone. Battery life has also been better than expected, and the overall performance is fast and reliable.
Samsung really nailed the combination of style, functionality, and innovation with the Z Flip7. It’s not just a phone—it’s genuinely fun to use! I’m extremely happy with my purchase and would absolutely recommend it to anyone looking for something different from the typical smartphone. 📱✨
5/5 stars — Samsung knocked this one out of the park! 🙌🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A throwback with modern features
on August 10, 2026
Posted by: Stacey
[This review was collected as part of a promotion.] I chose the z flip 7 because it reminded me of the old flip phones. To be able to slip it easily into my pocket. Its because the best phone ive ever had. Even better then the sidekick
Value
5
Written by a customer while visiting Samsung US