Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,938 Reviews)
Rating breakdown 2,938 reviews
5 Stars
2,257
4 Stars
494
3 Stars
109
2 Stars
32
1 Star
46
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 512GB (Unlocked) - Jet Black
Customer Rating
1
Pretty weak phone do not purchase
on August 14, 2026
Posted by: Bill
from United States
Expertise:Intermediate
The phone is less than a month old, gets hit as a oven often, main screen developed a white stripe down it. The cover screen is not a very good design does not work well with most apps, I highly do not recommend this device to anyone, get a Motorola instead, way more functions and durable than this Samsung flip is
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 17, 2026
Hi there Bill, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the prolonged and uninterrupted usage of your device is to you every day. We have provided a link to a troubleshooting guide to help you with the temperature of your device at your convenience. We have also provided a link to the complete manual to help you customize your device, and discover the range of options for use of your front display. We have also provided a link to the Samsung Support Team to assist you further with any repair you may need, and if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Solid choice
on August 14, 2026
Posted by: StarryNight
[This review was collected as part of a promotion.] I chose the Flip7 for a change in phone profile and the novelty of being able to fold it. It works as a solid phone and the hinge doesnt bother me at all. One minor thing is i get a little lag when playing puzzle games but its a small price to pay when i am trying to reduce gaming on my phone anyhow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall wonderful but not for the everyday consume
on August 13, 2026
Posted by: Flipper7
[This review was collected as part of a promotion.] I chose the Z flip 7 as my first dip into samsung's folding line, and it has impressed me. The performance stacked up against my old galaxy s21 ultra 5g. However, the downfall of this form factor has been how hot the phone gets with the exynos processor and wireless charging. The same goes for using dex mode, do not use dex or wirelessly charge this phone when it is closed. However, this phone has been wonderful for making my relationship with phones more healthy, and the locking hinge is great for family photos. I would get this phone if you are someone who is willing to put up with a less polished and premium experience for the trade of having a more compact and versatile phone that respects your time and attention span. Please samsung add magsafe built in for any of your future phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Flip Phone I Didn’t Know I Needed
on August 13, 2026
Posted by: Camakazi
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Flip7 because I wanted a phone that feels different from the usual smartphones while still giving me everything I need day to day. The foldable design is easily my favorite part. It’s compact in my pocket when folded, but once opened, the screen gives me plenty of space for videos, messaging, browsing, and multitasking.
The cover screen is also much more useful than I expected. Being able to quickly check notifications and handle simple tasks without opening the phone makes a real difference throughout the day. The phone feels fast and responsive, and the display looks excellent.
I also like the customization options and how well the Flip7 fits into the Samsung ecosystem. After using it, going back to a regular slab-style phone would be difficult. The combination of the folding design, large display, useful cover screen, and overall performance makes the Galaxy Z Flip7 one of the most enjoyable phones I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my ZFlip7
on August 13, 2026
Posted by: momo2cool
[This review was collected as part of a promotion.] I absolutely love the flex screen feature. This phone is perfect if you like to use video chat or take videos of yourself. The image quality is also fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Staying Forever
on August 12, 2026
Posted by: Ibma12
[This review was collected as part of a promotion.] I chose Samsung years ago and have NEVER regretted my choice. I find them innovative, always up to date, and frankly a trendsetter. They were the first with smartphones that were water resistant (i would know i had a Galaxy 7 when it came out), and offering great deals for customers. I will never switch!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its uniqueness to open and close
on August 12, 2026
Posted by: Shortymelias
[This review was collected as part of a promotion.] I really appreciate how easy it has become to take pictures on my own due to the phones ability to open and close. Making videos and pictures taking so much more convenient for people who love documenting there life.
I chose this phone for its pati build and stylish look.
I chose this phone for its pati build and stylish look.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flip my wig
on August 11, 2026
Posted by: FlipWilson
[This review was collected as part of a promotion.] I choose z fold flip. This has been a great phone for me as it fits easily in my back pocket and gives me all those great Galaxy smart phone features. No more phone hitting the floor from falling out of my shirt pocket.
Value
4
Written by a customer while visiting Samsung US