Customer Reviews for Greenworks - 80V 42" Cordless CrossoverZ Zero Turn Lawn Mower, (6) 6Ah Batteries and 600W Wall Charger, CRZ4282
Customer Rating
5
Great features
on October 2, 2025
Posted by: Zert5fri674
from Greeneville TN
Gender:Male
[This review was collected as part of a promotion.] I booth this 2 weeks ago and it is smooth and quiet. Takes a second to get used to it but after 15 minutes all systems were a go.
I thought this would an answer to prayer after owning gas mowers for over 60 years. Shortly after I receive this mower it 2022 it started giving a MR23 code. This means the right mower is overheating. I contacted Greenworks and they were great and sent out a new motor. It was late fall so when the motor arrived I put it on the shelf for install in the spring of 2023. Installed it and it did not work. So I put the old motor back and mowed. The mower would mow about 3/4 of my 1.5 acre and throw codes. I let it coold and kept going. When I contacted Greenworks they said they changed there policy and no longer send out parts and I was required to take it to an authorized repair shop, 60 miles away. This was peak season and I knew it meant taking it there, on a trailer. Dropping it off and likely waiting a few weeks to get it back. So I suffered through the summer and figured I would do it in the fall. In the mean time I looked at the motor they had sent and found a teminal that was not fully seated in the connector. I fixed the terminal and reintalled the motor. Everything worked. So for nearly a year I have been a happy camper. Then about a month ago it started throwing the same code along with ML23. I am fed up with constant shutting down of the mower. It now only mows half my front yard, about a normal yard size and I have to let it cool down. Never buying Greenworks again.
Pros: Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 25, 2025
Hello Jim 197052. Thank you for sharing your concerns. We are sorry to hear about your experience with the 80V Riding Mower. An MR23 code indicates the right blade motor has overheated, which shuts off the blades to protect the system. Allowing the mower to cool, clearing debris from the deck, checking fully charged batteries, or adjusting mowing speed and height often resolves the issue. If the code continues, a dealer can run a diagnostic to determine the cause. We understand that taking the mower to a repair shop may not be ideal, and we apologize for any inconvenience this causes. We hope the dealer can get it fixed quickly and provide a clear explanation so you feel confident in the repair. If there is anything else, we can do for you please let us know or give us a call. 1-888-909-6757 (1-888-90WORKS).
[This review was collected as part of a promotion.] Amazing machine to own if you like cool things. I don't have a large yard, but i live in southern florida where the grass grows hearty and fast. the 80v power and the space saving zero turn for tight spots is a game changer. I only need to recharge once a month and mow every week.
[This review was collected as part of a promotion.] I was pleasantly surprised how well this lawn tractor was built. To have the tray in back to carry 200 pounds and hitches front and rear to pull lawn equipment was a bonus.
[This review was collected as part of a promotion.] Mower had good power. Running on lowest setting was more than sufficient to cut my yard. The mower was able to do about 3/4 of my 1.5 acre yard before needing a recharge. I was expecting that it was going to be able complete on one charge so that is the only reason for taking off 1 star.