Customer reviews from greenworkstools.com
Greenworks - 80V 42" Cordless CrossoverZ Zero Turn Lawn Mower, (6) 6Ah Batteries and 600W Wall Charger, CRZ4282
Average customer rating
4.5
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
173
4 Stars
52
3 Stars
13
2 Stars
3
1 Star
8
95%of customers recommend this product.
(
191 out of
201)
Customer Reviews for Greenworks - 80V 42" Cordless CrossoverZ Zero Turn Lawn Mower, (6) 6Ah Batteries and 600W Wall Charger, CRZ4282
Customer Rating
1
worst machine ever
on July 29, 2026
Posted by: deb1111
Gender:Female
received mr 23 error just after warranty ended.. wont cut for less than 3 minutes.. Piece of crap.. not worth the money.. I only have 1/3 acre.. lasted under 3 years...
Response from greenworkstools.comBy Greenworks Customer Success, August 3, 2026
Hello deb111, we’re sorry to hear that your CrossoverT mower is displaying an MR23 error and stopping shortly after you begin mowing.
We understand how frustrating and disappointing this would be, especially considering the investment involved and the relatively small property you maintain.
This mower carries a four-year or 200-hour limited warranty, whichever comes first.
Even if the warranty period has ended, we encourage you to contact Greenworks Support so our team can review the error code, the mower’s operating hours, and the available service options. If further inspection is needed, our team can also help locate an Authorized Service Centre in your area.
Until the concern has been reviewed, please keep the mower powered off and stationary before performing any inspection or adjustments. Contact Greenworks Support at 1-888-909-6757 or through Live Chat on our website with your model information, proof of purchase, and current operating hours available.
Our team will be glad to provide further warranty and service support.
We understand how frustrating and disappointing this would be, especially considering the investment involved and the relatively small property you maintain.
This mower carries a four-year or 200-hour limited warranty, whichever comes first.
Even if the warranty period has ended, we encourage you to contact Greenworks Support so our team can review the error code, the mower’s operating hours, and the available service options. If further inspection is needed, our team can also help locate an Authorized Service Centre in your area.
Until the concern has been reviewed, please keep the mower powered off and stationary before performing any inspection or adjustments. Contact Greenworks Support at 1-888-909-6757 or through Live Chat on our website with your model information, proof of purchase, and current operating hours available.
Our team will be glad to provide further warranty and service support.
Written by a customer while visiting greenworkstools.com
Posted by: Oldgoat
Gender:Male
Verified Purchase:Yes
It rides very rough. My yard is not the smoothest, but the mower rattles my oldgoat bones.
Pros: Quiet, Environmentally Safe, Effective, Powerful
Response from greenworkstools.comBy Greenworks, August 5, 2026
Thank you for reaching out and sharing your feedback. We understand how exhausting a rough ride can be, especially when navigating uneven terrain. To help soften the ride on your CrossoverT Riding Lawn Mower, here are a few troubleshooting tips to try:
1. Adjust Tire Pressure: Riding mowers are often shipped with tires inflated to maximum pressure for stability during transit. Lowering the front and rear tire PSI to the recommended operating levels in your owner's manual will significantly soften the ride and allow the tires to absorb ground impacts.
2. Inspect Seat Position & Springs: Ensure your seat is properly adjusted along its track so the suspension springs underneath can freely compress and absorb shock as you drive.
3. Lower Drive Speed: Reducing your forward speed over bumpy patches gives the frame and tires time to react to terrain changes rather than bouncing over them.
4. Set Anti-Scalp Deck Wheels: Verify that the deck gauge wheels are set roughly 1/2 inch off the ground while parked on a level surface. This prevents the mower deck from striking high spots on uneven ground.
For visual guides on mower setup, tire pressure checks, and routine maintenance, visit the Greenworks YouTube Channel. If these adjustments do not improve your ride comfort, please contact our Customer Success Team directly so we can review your setup and ensure your mower is performing as comfortably as possible. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
1. Adjust Tire Pressure: Riding mowers are often shipped with tires inflated to maximum pressure for stability during transit. Lowering the front and rear tire PSI to the recommended operating levels in your owner's manual will significantly soften the ride and allow the tires to absorb ground impacts.
2. Inspect Seat Position & Springs: Ensure your seat is properly adjusted along its track so the suspension springs underneath can freely compress and absorb shock as you drive.
3. Lower Drive Speed: Reducing your forward speed over bumpy patches gives the frame and tires time to react to terrain changes rather than bouncing over them.
4. Set Anti-Scalp Deck Wheels: Verify that the deck gauge wheels are set roughly 1/2 inch off the ground while parked on a level surface. This prevents the mower deck from striking high spots on uneven ground.
For visual guides on mower setup, tire pressure checks, and routine maintenance, visit the Greenworks YouTube Channel. If these adjustments do not improve your ride comfort, please contact our Customer Success Team directly so we can review your setup and ensure your mower is performing as comfortably as possible. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Hot in Texas
from Houston Texas
Gender:Male
Verified Purchase:Yes
Exceptionally well built, this however increases the weight and if you have hills or steep inclines expect runtime to be reduced. Also, hills and slopes will need to be dry to prevent slipping. Charging is simple and relatively fast, very reliable. The machine will cut through very tall and wet grass - again runtime will be reduced.
The claimed “Up to 4 Acres” - this must be for perfectly level, smooth, minimal trim level and minimum turns - like a football pitch. The website does not specify what conditions are required to achieve the claimed acreage - nor does it advertise a runtime.
In our experience, 2 acres can be done with upgraded batteries- replacing the 4 x 6 amp hour batteries with 4 x 8 amp hour batteries.
Overall very pleased, love the reduced noise level and no fumes. Would buy again.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on June 29, 2026
Posted by: LakeLavon
from Princeton, TX
Gender:Male
I bought this mower at end of April. I mow about 4 acres, I can do it all on one charge. This thing is great, only problem was I had never used a zero turn so that was a learning process. I'm getting pretty good now. My wife even mowed with it one day, she loved it. Seat is very comfortable. My only problem is speed, it is very quick and since I'm a newbie to zero turns I keep it on low speed setting.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Easyrider
Gender:Female
Verified Purchase:Yes
I love this mower. It’s easy to maneuver, start and stop.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Some improvements could be made but machine seems!
on June 26, 2026
Posted by: Greenworks costumer
from Portland, OR
Gender:Male
Verified Purchase:Yes
Had it for a week and like the mower with the following exceptions:
1. The front tires are soft and leave rubber marks on my concrete driveway
2. The rear tires slip a lot on grass, etc. and if it is wet at all be careful. Not impressed with the tread
3. The wall charger for the mower does not shut off once the charging is completed for the mower batteries and you have to unplug the charger from the mower.
1. The front tires are soft and leave rubber marks on my concrete driveway
2. The rear tires slip a lot on grass, etc. and if it is wet at all be careful. Not impressed with the tread
3. The wall charger for the mower does not shut off once the charging is completed for the mower batteries and you have to unplug the charger from the mower.
Pros: Easy to Use, Environmentally Safe
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Efficiency
on May 24, 2026
Posted by: Bob28$
Gender:Male
I bought it long time ago. And still works perfectly fine
Pros: Cost-Saver, Durable
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Regretting buying this mower, horrible batteries
on May 21, 2026
Posted by: WCFJ78
from South Haven, MI
Gender:Male
Major issues after 3 years, 6/6 bad batteries, error codes, etc. Within the first year my first of 6 batteries died. Greenworks replaced as it was still within the 3 year warranty. The next spring two more batteries died (originals) and GW replaced those. I'm now a few months past the end of my warranty and my last 3 original batteries have died. Now down to just the 3 replacement batteries. which seriously reduces my cut time.
Aside from this I'm getting error codes relating to both the electric motors that drive the cutting blades. I'm expecting that I'll have to either service or replace these motors.
Seriously wish I had found a different option.
Pros: Easy to Use, Quiet, Environmentally Safe
Response from greenworkstools.comBy Greenworks, May 21, 2026
Hello WCFJ78.
Thank you for sharing your experience. We understand how frustrating this situation must be, especially after relying on the unit over multiple seasons. Battery performance and long-term durability are important factors, and while replacements were provided during the warranty period, we recognize your concern now that additional batteries are no longer covered. Reduced runtime and system error codes can significantly impact usability, particularly on a riding mower. In cases like this, component wear over time, whether batteries or drive systems, can begin to affect overall performance. While we are unable to speak to specific outcomes, support may still be able to review available service options or provide guidance on next steps. We appreciate you taking the time to provide detailed feedback, as it helps highlight areas for continued improvement. Should you require any troubleshooting, warranty assistance, questions or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Thank you for sharing your experience. We understand how frustrating this situation must be, especially after relying on the unit over multiple seasons. Battery performance and long-term durability are important factors, and while replacements were provided during the warranty period, we recognize your concern now that additional batteries are no longer covered. Reduced runtime and system error codes can significantly impact usability, particularly on a riding mower. In cases like this, component wear over time, whether batteries or drive systems, can begin to affect overall performance. While we are unable to speak to specific outcomes, support may still be able to review available service options or provide guidance on next steps. We appreciate you taking the time to provide detailed feedback, as it helps highlight areas for continued improvement. Should you require any troubleshooting, warranty assistance, questions or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com