Customer reviews from hp.com
HP OMEN - MAX Laptop 16-ah0097nr 16" NVIDIA GeForce RTX 5080 Ultra 9 - 275HX 32GB 1TB - Shadow Black
Average customer rating
4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
46
4 Stars
11
3 Stars
7
2 Stars
5
1 Star
10
61%of customers recommend this product.
(
22 out of
36)
Customer Reviews for HP OMEN - MAX Laptop 16-ah0097nr 16" NVIDIA GeForce RTX 5080 Ultra 9 - 275HX 32GB 1TB - Shadow Black
Posted by: DJ A-Dub
from Bakersfield, CA
Verified Purchase:Yes
I’m a DJ, and like most gamer/workstation laptops , they are not made with the DJ (videos) in mind.
Very difficult to get the video from the USB-C’s to get picked up by the Nvidia GPU if not properly setup before running the software. Forget about using it unplugged or on a dock, the unit practically becomes useless. Everything freezes and or lags, BIG TIME!
Hardware issues I have include the up/down arrow keys being half the size of the other keys and the lack of illumination to the mouse pad. My setups are typically under low to no light areas, and for having so much other illumination on the unit, it is very difficult to see anything or go off of touch to do anything on the pad.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: nohphphp
from Seattle, WA
Verified Purchase:Yes
bad bad bad
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: ishraque1998
from Oxford, MS
Verified Purchase:Yes
Pros: Good value for money specification-wise, premium design, great cooling system.
Cons: Slow when switching between internal and dedicated GPUs. Also freezes and randomly shuts down sometimes when under heavy load from gaming.
Overall, it's ok but I was expecting seamless operation for the price. I guess it was too much to ask.
Cons: Slow when switching between internal and dedicated GPUs. Also freezes and randomly shuts down sometimes when under heavy load from gaming.
Overall, it's ok but I was expecting seamless operation for the price. I guess it was too much to ask.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Excellent computer - especially when on sale
on December 15, 2025
Posted by: Old_Nelly
from Chesapeake, VA
Verified Purchase:Yes
Purchased the OMEN Max laptop in mid-November, system has worked right out of the box with no issues. System updated automatically with previous MS PC. Even though this is labeled a gaming computer, I primarily use this for cybersecurity, finance, work, and school. The computer is more than what I needed for now, but should remain that way for the next couple years. Always buy a computer for what you may need in the future, not what you need in the moment. The colored keyboard is a little more than what I need, but the FN F4 key allows you to tunr it on/off, nice feature.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: twa747
from Lake Forest, Ca.
Verified Purchase:Yes
This is my 2nd purchase of a Omen Gaming computer. The original one was a few years ago and it was awesome, superfast and responsive. Now I've purchased another Omen Gaming computer and am pleased with the additional features, more ram, all solid-state memory and more of it, increased screen height, runs cooler and with self-cleaning fans. And it has Intel's Ultra 9 processer! I am very pleased with my newest purchase, now even more awesome!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Muter
from Florida
Verified Purchase:Yes
Great big screen gaming laptop. Easily upgradable (ram and ssd). The performance is as expected. The touch pad is responsive and the keyboard is comfortable to use and not too loud. Overall I am very satisfied with this buy.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Occultatum
from Zebulon NC
Verified Purchase:Yes
Awesome product
Written by a customer while visiting hp.com
Posted by: Anonymous
from VA
Verified Purchase:Yes
Not a gamer, but editing RAW pictures...significantly faster then my standard HP laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com