Customer reviews from hp.com
HP OMEN - MAX Laptop 16-ah0097nr 16" NVIDIA GeForce RTX 5080 Ultra 9 - 275HX 32GB 1TB - Shadow Black
Average customer rating
4 out of 5
4
(77 Reviews)
Open Ratings Snapshot
Rating breakdown 77 reviews
5 Stars
44
4 Stars
11
3 Stars
7
2 Stars
5
1 Star
10
60%of customers recommend this product. 
(
21 out of 35
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - MAX Laptop 16-ah0097nr 16" NVIDIA GeForce RTX 5080 Ultra 9 - 275HX 32GB 1TB - Shadow Black
Customer Rating
3 out of 5
3
Ads in bundled software
on August 3, 2026
Posted by: David #14642156
Verified Purchase:Yes
Beware that the Omen Gaming Hub software has display ads in the corner at all times.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Horrible Service!
on June 22, 2026
Posted by: Kmsreview
from MD
Verified Purchase:Yes
Allows Fraudulent Purchases
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP is not a lasting computer
on May 12, 2026
Posted by: ChrisLP
from Hope Mills nc
Verified Purchase:Yes
Original lasted 2 weeks. Replacement didnt turn on at all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Runs much cooler than my old 17 inch 4090.
on March 27, 2026
Posted by: jerad2142
Verified Purchase:Yes
Working great
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Not the best choice for everyday use!
on March 24, 2026
Posted by: Bob man
from NM
Verified Purchase:Yes
It’s a good laptop but not the best for the price! Mainly good for gaming.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Runs much cooler than my old 17 inch 4090.
on March 18, 2026
Posted by: jerad2142
from Pierre, SD
Verified Purchase:Yes
Working great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Still working out the bugs.
on March 12, 2026
Posted by: S Townsend
Verified Purchase:Yes
System keeps freezing. "Check sum" error. I am hoping we can resolve the issue without returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hp is great
on February 27, 2026
Posted by: Anonymous
Verified Purchase:Yes
Love my hp
I would recommend this to a friend!
Written by a customer while visiting hp.com
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