Customer Reviews for Brother - Laser Fax/Printer/Copier - White
Customer Rating
4
Easy to install, works well
on May 7, 2019
Posted by: LHbp
from Falmouth, ME
We purchased this fax machine in late January 2019 when our original fax machine needed to be replaced. It was easy to install, and has worked well for us. We rely primarily on email, but some documentation has to be sent and received via fax. Two caveats: 1) It's noisy when it dials out (the screechy modem connection sound I hadn't heard in years) and that's annoying to some people who have nearby offices. 2) The location and angle of the screen is a bit awkward - you can't glance at it and see what it says, you have to bend over the top surface a bit to read the screen. If they redesign the machine I'd suggest either a different angle for the top surface or putting the screen at the bottom of the top surface, above the manual feed tray. I think the first suggestion is the better one.
We have this machine for one month and its already broken. Keeps flashes and beeping for a new toner but we've tried 2 new toners. Poor quality and difficult to reach customer service.
Recently our Brother Intellifax 2800 that we purchased in 2003 finally died. In view of the fact it had lasted such a long time, we wanted to stick with another Brother product. The Intellifax 2840 we got has all the features we need and we really appreciate the capacity of the paper drawer! I highly recommend Brother products!
I like that this can also function as a printer. I don't like that the auto feed is only 20 pages. Even at that, if I try to fax more than about 10 pages, it sucks in multiple pages and I have to start over. I am replacing this with Brother Compact Monochrome Laser All-in-One Multifunction Printer, MFCL2710DW, as it has a 50 page auto feed and is cheaper and it is an all in one.