Customer reviews from brother-usa.com
Brother - Laser Fax/Printer/Copier - White
Average customer rating
4.2
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
97
4 Stars
39
3 Stars
14
2 Stars
6
1 Star
12
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Brother - Laser Fax/Printer/Copier - White
Customer Rating
5
Best FAX
on April 23, 2026
Posted by: C William
Best FAX on the market ..Very dependable No problems
Written by a customer while visiting brother-usa.com
Customer Rating
5
Replacement Unit
on March 1, 2026
Posted by: Paul Drzymalski
from Dover, Delaware
This was a replacement unit for one that was 7 years old. Love the ease and learning curve to use the machine. Great machine for the price.
Written by a customer while visiting brother-usa.com
Customer Rating
3
OK
on May 9, 2025
Posted by: hojo1950
from LA
ok unit but no way to copy small items not using at all
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great
on April 2, 2025
Posted by: Chris
quiet and efficient... been in service in our office for two years and still working great with no problems!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Don't Buy
on March 25, 2025
Posted by: Connie
Worst machine we have ever had. Paper jam every time!
Response from brother-usa.comBy Brother Customer Service, March 26, 2025
Thanks for taking the time to review your experience with the Brother FAX2840. We appreciate your feedback. I’m sorry to hear that you are having jamming issues with the Brother FAX2840. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000308_019
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000694_002
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000307_020
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000309_018
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000080_019
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000063_045
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/FAX2840
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000308_019
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000694_002
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000307_020
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000309_018
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000080_019
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000063_045
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/FAX2840
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great fax machine
on September 24, 2024
Posted by: Dr Kim
This fax was very easy to set up and works great. Not a single issue.
Written by a customer while visiting brother-usa.com
Customer Rating
4
High Speed
on September 25, 2023
Posted by: Katie
from Bethlehem, NH
It is high speed! I like how easy it is to use. I did take a minute to realize you didn't have to put the "1" in front of the number! Set up was simple!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great device for small business!
on June 8, 2023
Posted by: Julie F
from Jamestown, NY
I bought this machine for my small business and it has been fantastic for all of my printing and faxing needs.
Written by a customer while visiting brother-usa.com