Customer reviews from brother-usa.com
Brother - Laser Fax/Printer/Copier - White
Average customer rating
4.2
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
97
4 Stars
39
3 Stars
14
2 Stars
6
1 Star
12
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Brother - Laser Fax/Printer/Copier - White
Customer Rating
1
be wary
on March 15, 2023
Posted by: art decor
from sedona az
make sure it works, bought this machine and did not work from day one
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 15, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother FAX2840. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice Unit
on March 13, 2023
Posted by: Chris
from Lake Havasu City, Az.
This unit works very well. Very disappointed in the small screen size that's very difficult to read because it's not lit!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works
on March 11, 2023
Posted by: Turn
from Va
No issues so far. Does what i need it to. Dont use too often though.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works great!
on March 8, 2023
Posted by: The Sac Sun
from Sac City, Iowa
This machine is working great! It is very easy to use, and lightning fast!
Written by a customer while visiting brother-usa.com
Customer Rating
5
good machine
on November 21, 2022
Posted by: CFields
works great little maintenance can last a long time
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Fax & Copy Machine
on October 14, 2022
Posted by: Noelle
from Portland, OR
I really like my new IntelliFax-2840 fax machine & copier. I was provided with great set-up directions and it was a breeze (even with a VoIP & Google phone line). I've had the fax machine for a few months and have never had an issue with it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good machine. Easy to use.
on June 23, 2022
Posted by: Shen
from Arlington, VA
A good machine for FAX and Copying documents. Easy to use. It is cheaper than going to stores to have many pages of documents faxed. Happy with the purchase.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Very good as a stand-alone fax machine
on May 16, 2022
Posted by: Septuagenarian
from Fairfax County, Virginia
LCD window on this newer model fax machine is extremely difficult to read, even after making contrast adjustments. The LCD window on our 16-year-old Brothers fax machine was excellent and I fully expected a new machine model would be better, not worse. Otherwise, printing quality is very good. We use this on a dedicated fax line just for sending/receiving faxes as we have several other printers connected to our computers for printing and copying. As a stand-alone fax machine, it is very good -- except for the poor quality LCD window.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 17, 2022
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com