Customer Reviews for Brother - Laser Fax/Printer/Copier - White
Customer Rating
1
Poor Customer Service
on March 7, 2016
Posted by: deb21
from Mississippi
We purchased this fax machine in October 2015. For several months we have had problems with only getting partial lines on faxes. We have spoken twice with Brother only to be told it is our line. We have VOIP. It is not our line. We hooked another fax machine up and have had no issue. Each line we've connected this particular fax machine to, we continue to have the same issue. It is a machine issue, not a line issue; however, the reps from Brother refuse to believe this and try to help with correction of the problem. For this reason I will no longer buy Brother products.