Customer reviews from philips.com
Philips - SmartSleep Wake-up Light - White/Gray
Average customer rating
3.8
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
84
4 Stars
53
3 Stars
21
2 Stars
23
1 Star
20
76%of customers recommend this product.
(
136 out of
178)
Customer Reviews for Philips - SmartSleep Wake-up Light - White/Gray
Customer Rating
5
Better morning mood
on January 6, 2022
Posted by: Tc78
Gender:Male
[This review was collected as part of a promotion.] This has helped me wake up in a better mood on a daily basis
Written by a customer while visiting philips.com
Posted by: The Bird
Verified Purchase:Yes
The power that the light holds is unexplainable… my life has changed
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love the wake up light
on October 7, 2021
Posted by: KewlGrams
Gender:Female
My husband got me this for Christmas. I use it every workday. I especially like it in the winter when it's dark out and the light slowly wakes me up.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Exceeded expectations
on October 1, 2021
Posted by: 1bn0
Gender:Male
Bought this unit to replace my HF3570. It's started to lose its mind after years of service.
This one was larger than I thought it would be from the pictures. Controls are easy to use and accurate. Quality matches previous experience with Philips wake up light. Very satisfied. Wow definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Worked amazingly until it decided to stop...
on September 19, 2021
Posted by: Orch
Well, I loved this lamp/alarm up until now. But it stopped working now. First the lamp would go off when I would turn on the radio. Now nothing works. I am considering buying a similar device but not one made by Phillips which I have now read .... this issue seems to be a fairly common one.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer care, September 20, 2021
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your WakeUp Light. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your WakeUp Light. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
broken
on April 26, 2021
Posted by: RadySK
Gender:Male
Philips HF3520/01 Wake-Up Light - suddenly starts making never-ending quick “clicking“ sounds, speeding up.. This is normally sound of proximity (touch) sensor.. but there is nothing close to device, and it is clean…. It is unstoppable, only it stops if disconnected from power… After connecting it can work for hours correctly, but problem appears later again…
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , May 7, 2021
Hi Rady,
Thank you for your review. It is unfortunate to hear that your Wake-Up Light is making noises when it shouldn't happen. We recommend you to reset the device and see if the issue is solved after that.
If the device still makes that noise, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
wake up my guess!!!
on March 19, 2021
Posted by: erick t.
Gender:Male
When you have family or friend to your house you want them to be happy after their sleep...in winter time!
Best way it's the wake-up light!! they were surprise of the bird songs...
Best way it's the wake-up light!! they were surprise of the bird songs...
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Where has this Been ALL MY LIFE?!!
on March 3, 2021
Posted by: Savvy999
Gender:Female
I need "gentle mornings". To date, I've been rousted awake with "ALARM" sounds, starting every day with Jangled Nerves. I now ask myself WHY? This product is Amazing!! I woke up to the simulated sunlight and eased in to awareness to bird song. It's fairly easy to set up right out of the box. The packaging was appropriate (adequate but not overmuch ~ I appreciate that, too). It is also nice to have the ability to set 2 different wakeups. <Note I avoided the word, 'alarm'. Changing the time is a snap, but if you don't even have to do that, BONUS!
I would recommend this to a friend!
Written by a customer while visiting philips.com