Customer reviews from philips.com
Philips - SmartSleep Wake-up Light - White/Gray
Average customer rating
3.8
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
84
4 Stars
53
3 Stars
21
2 Stars
23
1 Star
20
76%of customers recommend this product.
(
136 out of
178)
Customer Reviews for Philips - SmartSleep Wake-up Light - White/Gray
Posted by: Library Lady
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This light makes me wake up focused and relaxed. it is the second one that i have had.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Light stopped working with no explanation.
on August 18, 2023
Posted by: Keystoned
I purchased the lamp in Jan 2020 and it stopped working in August 2023. The lamp in my living room has been working since 1992, and the clock radio in my room has been working since 1993. I expected a longer life from this device.
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, August 19, 2023
Hi there,
Thank you for reaching out to us and sharing your feedback. It's unfortunate to hear that your Philips Wake-up Light has stopped working. Please check whether the adapter is inserted properly in the wall outlet. Also, make sure the plug is inserted properly into the appliance. Additionally, The appliance uses durable LED technology. However, if the lamp stops working, please visit the following link www.philips.com/support or call 1-866-832-4361 for assistance.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for reaching out to us and sharing your feedback. It's unfortunate to hear that your Philips Wake-up Light has stopped working. Please check whether the adapter is inserted properly in the wall outlet. Also, make sure the plug is inserted properly into the appliance. Additionally, The appliance uses durable LED technology. However, if the lamp stops working, please visit the following link www.philips.com/support or call 1-866-832-4361 for assistance.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Gentle awakening aid, almost subliminal; without…
on May 21, 2023
Posted by: Semper Fi
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the concept of the gentle almost subliminal way to wake from sleep, without raising your heart rate, but feel as though it felt short on sound choices and needs a much simpler way to set up.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
RETURNED BEFORE EVERN USING
on April 13, 2023
Posted by: wake up
This product is ridiculous to set up - very hard and the one I bought keeps resetting the sound even though it just came out of the box. To many other reviews saying it will break anyway so I am saving my money and returning immediately.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Sunny62
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I typically wake up earlier than my husband and my alarms have annoyed him from day one. This is the best alarm ever it wakes me up gently every time without annoying buzzing sounds or loud music. I always knew that I naturally wake up with the sun. And it was always difficult for me to wake up before the sun rose especially in the winter. This clock is amazing it works without fail, and I feel great when I wake up.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very good alternative to the normal alarm clock
on February 10, 2023
Posted by: Bozz1098
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I researched this clock for a few months before receiving it as a Christmas gift. I really like it better than the usual loud alarm clock. The gradually increasing soft light is like a sunrise and I have the bird chirping option on that comes on at the set time. My wife appreciates the much softer sounds too. I thought this quiet method would cause me to miss the alarm but so far that hasn't happened. I would buy this clock again, it's worth it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TayTay33
Gender:Female
Verified Purchase:Yes
Love this wake up light! I enjoy that I can program 2 different alarms making it easy to have a everyday weekday work alarm and weekend whatever alarm. Easy to turn each them on and off by the push of a button. I appreciate all of the available customizations available for wake up sound selection and volume of chosen sound as well as the level of lighting that I prefer. I love that I can set a lower glow level of light before bedtime so when I wake into the room an hour or so later to go to bed I am able to see my way around without having to turn on a bright daytime light. I do find it so much easier to start my day with this light and sounds versus the old jarring of a blasting alarm waking me from slumber.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jo Beth
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I originally bought this to transition to/from daylight savings time and it surprised me how it wakes me up before the alarm :) I appreciate the multiple alarm sounds because I get bored easily.
I would recommend this to a friend!
Written by a customer while visiting philips.com