Customer reviews from philips.com
Philips - SmartSleep Wake-up Light - White/Gray
Average customer rating
3.8
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
83
4 Stars
53
3 Stars
20
2 Stars
23
1 Star
20
76%of customers recommend this product.
(
135 out of
177)
Customer Reviews for Philips - SmartSleep Wake-up Light - White/Gray
Customer Rating
3
Very sad that it stopped working...
on November 24, 2018
Posted by: Marian
I do believe this lamp made waking up much easier. The quality of the light and sound is pretty good.
Unfortunately, it stopped working just after two and a half years (it started with problems with the buttons not responding well... now it just won't go on).
Considering the price of this wake-up light... it should last longer.
Unfortunately, it stopped working just after two and a half years (it started with problems with the buttons not responding well... now it just won't go on).
Considering the price of this wake-up light... it should last longer.
Pros: nice light and sound quality, does make waking up easier, like the sunset simulation function
Cons: not durable, price, can't turn off the display light completely
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Overall mostly pleased with this device
on November 16, 2018
Posted by: KatW1
Gender:Female
Works as described, design is very attractive, looks very nice on nightstand. Only real complaint is that it is extremely difficult to locate the on/off switch in the dark. Lots of ways to customize light settings and timers. Can be used as a reading light too. The light on clock display can be dimmed VERY low.
Pros: modern soothing shape wakes me up very naturally
Cons: on off switch for light hard to locate in dark
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love it
on November 12, 2018
Posted by: Rudy321
Gender:Male
It's a great product. I love it's natural light and sounds.
Pros: unique
Cons: its buttons are tricky on the side when laying dow
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Does the job but not easily
on October 13, 2018
Posted by: CharlesCUS
This product is very difficult to use and set up. It took me two calls to customer support and three you tube videos to learn how this thing works. Finally, when it is all set up and working, it is difficult to see how to turn on and off when waking up. The buttons are small and impossible to see from laying in bed. Once you turn off the alarm in the morning it has to be re set or it won’t go off the next day. The nature sounds need to be more diverse.
The light function works great and serves its purpose, but you have to EARN IT with all the hoops you have to go through to get it to work.
Pros: great wake up light function gradually lights
Cons: clunky controls are hard to see, alarm does not re set itself, clumsy design allows machine to tip over easily, customer support has limited knowledge of product
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Wish it was supported by an app
on September 25, 2018
Posted by: RandyInNH
Gender:Male
works fine but difficult to set all of the options. Philips has a fine app for their Hue products, but this is not a Hue apparently. We change our wakeup and go to sleep times frequently, and the on-device menus are not at all efficient (particularly at midnight). A cell phone app would be so much better.
Written by a customer while visiting philips.com
Customer Rating
4
Wonderful peaceful way to wake up for work
on September 24, 2018
Posted by: Purple23
Gender:Female
The light is bright enough to wake me up even in a deep sleep. It is almost pink which makes me calmly wake up. The music is also very calming. My only negative is that the set up and features are really complicated and not user friendly. I love this product!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Lame réveil Philips
on August 30, 2018
Posted by: Alain09
Gender:Male
Très bon produit. Ma conjointe qui l’a reçu en cadeau l’adore. La lumière l’aise à se réveiller beaucoup plus que le faisait la musique seule ou la radio. Par contre, la programmation demande un petit peu d’effort à ceux qui ne sont pas techno. On l’utilise pas comme lampe de chevet
Amélioration suggérée sur la prochaine version, possibilité d’ecouter sa sélection musicale depuis un appareil intelligent (téléphone ou tablette), via Bluetooth
Merci
Amélioration suggérée sur la prochaine version, possibilité d’ecouter sa sélection musicale depuis un appareil intelligent (téléphone ou tablette), via Bluetooth
Merci
Pros: lumière aide vraiment au réveil, choix de trame sonore ou la radio
Cons: aucun
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Had high hopes
on June 20, 2018
Posted by: StillSleepy
I really wanted this product to work for me. It's a great concept, waking up to gradual light and bird noises. Unfortunately I still need to set a phone alarm because, even though I have the volume and brightness turned all the way up, I don't wake up to the Philips Wake-up Light. It does works the way it was built, but it won't change your body or lifestyle for you. If you're a light sleeper or someone who already wakes up fairly easily and well-rested, the wake-up light may make your morning all the nicer, however I don't recommend this for groggy-wakers since it doesn't work magic. For me, it's an expensive decoration for my nightstand.
Side note, I've read the directions a couple times and still haven't gotten the hang of "snoozing" the alarm and doing the night gradual light-dimming feature.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com