Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Posted by: Stocktonow
from Colorado Springs, CO
Gender:Male
Verified Purchase:Yes
I've had the grill for a year now. I've used it more than any other grill I've ever had. No flareups at all. Steaks, chicken, rotisserie, burgers, veggies.....everything I've cooked has been great.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Posted by: Alex Laronde
from Oshawa ont
Gender:Male
Verified Purchase:Yes
Best barbeque I’ve ever used
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Posted by: Hackels
from North Vancouver
Gender:Male
Verified Purchase:Yes
Have had my Napoleon barbeque for two years now. I always use the infra red searing grill first to sear the meat. The main barbeque gets really hot as well. (Over 500 degrees). Is easy to maintain and by far the best barbeque I have ever owned.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Posted by: RW71
from Buffalo, NY
Gender:Male
Verified Purchase:Yes
Good grill overall. Some hot and cold spots on main grill. Last burner does not light on switch.
I would recommend this to a friend!
Response from napoleon.comBy Adriana , Napoleon , June 4, 2018
Thank you for your feedback! Please call our Customer Solutions department to assist you in troubleshooting. 1-866-820-8686.
Written by a customer while visiting napoleon.com
Posted by: Stuball
from British Columbia, Canada
Gender:Male
Verified Purchase:Yes
I bought my Napoleon pro500rsib-1 over a year ago. I replaced my Ducane grill with the Napoleon. The, "Made in America", Ducane grill I had came with a lifetime warranty which lasted until Ducane went bankrupt and was taken over by Weber. I am amazed at how efficient the Napoleon is, especially how well it performs in cold weather. Controlling temperature is far better than the Ducane. The bullet-proof Napoleon cover is greatly appreciated. On the Ducane vinyl cover, the inside cotton lining was stripped by birds and squirrels for their nests. Not so with the Napoleon cover.
I would recommend this to a friend!
Response from napoleon.comBy Adriana , Napoleon , June 8, 2018
Thank you for your feedback on the Prestige PRO 500! We are glad to hear you are enjoying your new grill. For a little bit of grilling inspiration this season, check out some of our recipes: https://www.napoleongrills.com/recipes
Written by a customer while visiting napoleon.com
Posted by: fire guy
from prince george
Gender:Male
Verified Purchase:Yes
I have owned my napolean bbq for a year now and like it alot! It starts easily and heats up fast, would definitley by another.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Posted by: Koolhandluc
from Newcastle, Ontario
Gender:Male
Verified Purchase:Yes
I bought the BBQ last year and have been enjoying cooking on it ever since. There are so many good features on the grill. The temperature control is amazing. You set the grill at 425 and it will stay at 425 until you decide to change it.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Posted by: northbbqking
Gender:Male
Verified Purchase:Yes
I replaced a 10 year old Weber Summit with this bbq, and have no regrets at all. I wanted to support a Canadian company with a superior product and my PRO500RSIB made the cut. Only criticism is that it sometimes does not heat up quick and likes to go thru propane.
I would recommend this to a friend!
Response from napoleon.comBy Adriana , Napoleon , June 5, 2018
Thank you so much for your feedback! We are happy to hear you are enjoying your Prestige PRO 500. For some grilling inspiration this season, check out some of our Napoleon recipes: https://www.napoleongrills.com/recipes
Written by a customer while visiting napoleon.com