Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product. 
(
33 out of 34
)
Best Buy Privacy Policy
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
5 out of 5
5
Still good as new!
on May 31, 2018
Posted by: Edweirdo
from Van, BC
Gender:Male
Verified Purchase:Yes
We bought this about 3 years ago now. But this year I did a full washdown and scrub. Took all the removable parts apart. Barely any rust particles anywhere! Unlike past BBQ by other brands. I was a little worried that the igniters wouldn't work with all the water and scrubbing. But after everything dried, they all started up perfectly! Because most of the parts are mostly stainless steel, this BBQ will last us for years! Still extremely happy with it!
I would recommend this to a friend!
Response from napoleon.comBy Adriana , Napoleon , June 6, 2018
Thank you so much for your feedback! We are glad to hear you are still enjoying your PRO500. For some grilling inspiration this season, check out some of our Napoleon recipes: https://www.napoleongrills.com/recipes
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Mr. Dependable
on May 31, 2018
Posted by: Warrior74
from Nebo, NC
Gender:Male
Verified Purchase:Yes
This grill serves all of our needs regarding size, dependability and functionality.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Great experience
on May 30, 2018
Posted by: davet
from ontario
Gender:Male
Verified Purchase:Yes
Purchased last year. I have used it all year long with outstanding performance. Features allow for easy cleaning and maintainace
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Features work well!
on May 28, 2018
Posted by: Caledon Doc
from Caledon Ontario Canada
Gender:Male
Verified Purchase:Yes
It heats up quickly and the searing grill works well.
Have used a year now and no significant issues.
Constant temperaures permit slow cooking perfectly at lower temps.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Using it daily very early spring to late autumn
on May 27, 2018
Posted by: FredaO
from Ontario Canada
Gender:Female
Verified Purchase:Yes
Bought the Napoleon last year. I could not do without it. I cook everything on it. No cooking
inside unless there is a severe thunder storm. Use the lights when it is dark. Getting use of using the sizzler. great for steaks but also for bowling water to make pasta. This one should be my last BBQ. I know haw long Napoleon BBQ last..
I would recommend this to a friend!
Response from napoleon.comBy Adriana , Napoleon , June 6, 2018
Thank you for your feedback! We are so glad to hear you are enjoying your Prestige PRO 500 grill. For a little bit of grilling inspiration this season, check our some of our Napoleon recipes to try on your new grill: https://www.napoleongrills.com/recipes
Written by a customer while visiting napoleon.com
Customer Rating
4 out of 5
4
500 pro RSIB
on May 27, 2018
Posted by: CB123
from Barrie.ont
Gender:Male
Verified Purchase:Yes
Seems well built, a little harder to clean the wavy grill than the straight bars but overall a very nice grill. Not sure how durable the electronics will be and it's a bit of a pain that it has to be plugged in to light some of the burners but it's a small pain
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
BEST BUILT GRILL
on May 26, 2018
Posted by: Grill Dad
from Peterborough, ON Canada
Gender:Male
Verified Purchase:Yes
I have owned this grill now for one year. LOVE IT! I have grilled on many but this is by far the best. Superior build quality. Great features; jet fire lighting, rotisserie, lighting and charcoal / smoker tray +++. I have the natural gas version and will be buying a second one in propane for the cottage.
I would recommend this to a friend!
Response from napoleon.comBy Adriana , Napoleon , June 6, 2018
Thank you so much for your feedback! We are so glad to hear you are enjoying your new Prestige PRO 500. For a little bit of grilling inspiration this season, check out some of our recipes: https://www.napoleongrills.com/recipes
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Fabulous Grill
on May 24, 2018
Posted by: britye
from Winnipeg, MB
Gender:Male
Verified Purchase:Yes
I purchased this grill a year ago and it is one of the best moves I ever made.
This machine works wonderfully year round, is solid, sound and gives great even heat.
The sear burner is amazing. I don't know how I ever did without this grill.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
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