Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Posted by: Robert5
from Hamilton
Gender:Male
Verified Purchase:Yes
It is a great grill. Great for cold weather cooking.
Written by a customer while visiting napoleon.com
Posted by: ButchP
from Arkansas
Verified Purchase:Yes
There is nothing i can say negative about the Pro. It has exceeded all my expectations in a grill.
Written by a customer while visiting napoleon.com
Posted by: Jeff K
from Monticello Iowa
Gender:Male
Verified Purchase:Yes
Quality Product and built well ! Mildly affordable but I dare you to find another in its class with this much WOW . Looks amazing and works equally as good ! Unbelievable warranty to go along .
Written by a customer while visiting napoleon.com
Posted by: Brasselks
Gender:Male
Verified Purchase:Yes
While this grill is a bit pricey, it's well worth the investment. Once assembled it's sturdy and will last many many years if maintained and kept covered when not in use. I love the cooking grates and the indoor lights are great when cooking after dark. I've successfully used to rotisserie twice as well. The indirect burner is a nice feature.
Written by a customer while visiting napoleon.com
Posted by: AbaZ
from Cape Cod, MA
Gender:Male
Verified Purchase:Yes
I have used grills for over 40 years now, and so far the Napoleon Prestige PRO 500 is the best one of them all!! Heat up so fast, using the NG system, you can light the grill and let it run on high for 30-45 min and the inside temp will get to around 650F !!! Food will cook fast and a PERFECT!! I still have not used the rotisserie system, but I am sure it will be just as good.
Written by a customer while visiting napoleon.com
Posted by: Maurice F.
from Terrace, British Columbia
Gender:Male
Verified Purchase:Yes
A fantastic grill. The lights look great, and the searing range is nice. A small viewing window would have been a notion to incorporate.....
Written by a customer while visiting napoleon.com
Posted by: Glenn M
from Charlotte, NC
Gender:Male
Verified Purchase:Yes
Grill is high quality, great design, solid build. I can control the temp and which of the 5 burners I have on with great precision. Best grill I ever had by far—I highly recommend it.
Written by a customer while visiting napoleon.com
Posted by: Karen H
from Toronto On
Gender:Female
Verified Purchase:Yes
My experience with the customer service at Napoleon was top-notch. Efficient, friendly and problem solved. the replacement parts arrived even quicker than expected! and they worked!! I would highly recommend your products.
Written by a customer while visiting napoleon.com