I purchased my first napoleon grill 18 years ago. Just this year the igniter has started to act up. I was so impressed with the prestage 450 that I purchased a pro 500 built in model 3 years ago for another property that I own. This year we finally decided to up grade are old 450 prestage with a new pro 500 grill. These grills are amazing. They are built to last. Lots of nice features as well. I hope that if you purchase a napoleon you will be as happy as we have been. Thanks Jerry
The infrared side burner is a game-changer and quite impressive, and the color-changing knobs are super cool. Excellent quality throughout and easy to assemble.
So far so good, have only used it a couple of times and it worked flawlessly. Extremely well built and solid. Only took a couple of hours to put together, I took my time. All the pieces were there and fit perfectly. I really like the lights for BBQing at night.