Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product. 
(
33 out of 34
)
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Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
5 out of 5
5
Prestige PRO™ 500 RSIBMy New Napoleon Grill!
on April 30, 2022
Posted by: GloriaJ
Verified Purchase:Yes
I used the grill last night for steaks and they were delicious. I love all the grill features.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Prestige Pro 500
on April 29, 2022
Posted by: TBluto
Verified Purchase:Yes
Awesome grill. Cooked on it 4 times the first week I had it.
Written by a customer while visiting napoleon.com
Customer Rating
4 out of 5
4
Review of our new grill
on April 28, 2022
Posted by: Shibo
from Oregon
Gender:Male
Verified Purchase:Yes
Excellent product . Would of given five stars but my sensor lights will not go for after 15 minutes
Written by a customer while visiting napoleon.com
Customer Rating
4 out of 5
4
Do not regret my investment
on April 27, 2022
Posted by: DaveB
from St-Lin-Laurentides, Qc
Verified Purchase:Yes
Great machine really, would like it to be sturdier
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
My new Prestige Pro 500.
on April 25, 2022
Posted by: Keith S
from Calgary Alberta
Gender:Male
Verified Purchase:Yes
This really is the perfect grill. Quality, size, heat output, features. Is was easy to assemble, everything is designed to be of the highest quality, and ease of use with basic tools.
The best part is the joy of grilling, the grill cooks evenly and holds heat. It is responsive to temp change quickly and even when cooking with oils, the flare ups are minimal. The grids are such high quality and hold heat without sticking. We are a family of 6 and the size is perfect. The infrared side burner pushes out massive heat and is easy to control. This works amazingly well with large skillets too! The interior is spacious and holds everything including the rotisserie kit (which is awesome as well). If you love to grill, want a quality lifelong product and care about having the best tools for the job, the Prestige Pro 500 is the grill for you.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
New brand for me!
on April 22, 2022
Posted by: Mfanizzi66
from New York
Gender:Male
Verified Purchase:Yes
First I was amazed at how quickly I received it. The build quality is amazing. It did take me about 2 hours to put together by myself. I just had my wife help me put the top unit on the base. The lights are incredible! I will be installing my gas line this weekend and can’t wait to hook it up and use it!
Mike
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Cook like a pro
on April 20, 2022
Posted by: Richard Paquette
from Windsor, Ontario, Canada
Gender:Male
Verified Purchase:Yes
It is the most awesomest cooking appliance I have and use
Written by a customer while visiting napoleon.com
Customer Rating
4 out of 5
4
Don't roll when in hot weather 30 degree +
on April 13, 2022
Posted by: P4141
from Montreal
Gender:Male
The rubber on wheel get so soft (almost melting) that it wont roll, just drags on the wooden deck, and removes the paint off deck. Otherwise very good BBQ
Written by a customer while visiting napoleon.com
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