Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Posted by: M Nichols/ K Carter
from Haifax NS
Verified Purchase:Yes
Day one: Rotisserie Chicken - Could not have gone better. IR back burner just over 65% - some dry rub, herbed butter and a couple of hours. Gravy reduced on IR side burner in so time at all.
Perfect Sunday dinner.
Perfect Sunday dinner.
Written by a customer while visiting napoleon.com
Posted by: Rick Jaborek
Verified Purchase:Yes
Great Grill, the best I have ever owned. From constant heat to just everything. Very impressive. Well done Napoleon.
Written by a customer while visiting napoleon.com
Posted by: ronjj
from Metamora, MI
Verified Purchase:Yes
poweful, well built and the sear burner is just the best thing for steaks. Love the lights too. Now, if you could personalize the "napoleon light" it would make a perfect gift for someone's special occasion.
Written by a customer while visiting napoleon.com
Posted by: MFoskey
from CA
Gender:Male
Verified Purchase:Yes
Our first Napoleon and we love it. Top notch build quality. So far it has made amazing salmon and burgers.
Written by a customer while visiting napoleon.com
Customer Rating
4
Very Nice Grill
on May 23, 2022
Posted by: PaulS
from Kenosha, WI
Very nice grill. Heats up fast to get nice initial sear on meat. Plenty of space. I love the side infrared burner. Sometimes I only use the infrared burner to make steak and shrimp. Two problems I have with grill.
1. Infrared burner surface started to get cakey and turned to powdery when I tried cleaning within the first year. Customer service was great. Sent me a new burner.
2. Wheels on the grill are BAD. Hard to roll. Sometimes I have to move grill close to house when we get high winds. Hard to move, the small flimsy wheels get stuck on ANY obstruction. The only solution from Napoleon is to buy upgraded caster wheels. Had dealer assemble grill. Had to use wooden planks to roll to patio. No way the wheels will roll over grass.
Written by a customer while visiting napoleon.com
Posted by: Alin
from Tecumseh ON
Gender:Male
Verified Purchase:Yes
Heavy duty!!!!
Beautiful!!!!
Good quality!!!
Beautiful!!!!
Good quality!!!
Written by a customer while visiting napoleon.com
Posted by: Max B
from Boynton Beach Florida
Gender:Male
Verified Purchase:Yes
It’s not just a grill it’s a piece of furniture
Written by a customer while visiting napoleon.com
Posted by: Feli
from La Prairie
Gender:Male
Verified Purchase:Yes
Really impressed by perfect cooking temperature. Only two usages so far and nothing compares to other brands I've used to date.
Written by a customer while visiting napoleon.com