Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product. 
(
33 out of 34
)
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Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
5 out of 5
5
Pro500
on August 2, 2022
Posted by: Highflight
from Punta Gorda, FL
Gender:Male
Verified Purchase:Yes
very well made....only used it once so far but cooked London Broil to perfection.
Used sear burner....cooked perfectly
Written by a customer while visiting napoleon.com
Customer Rating
4 out of 5
4
Knob lights
on August 1, 2022
Posted by: Olsen
from Arizona
Gender:Male
Verified Purchase:Yes
Would have been 5 starts although I had to trouble shoot the proximity sensor as the knob lights wouldn’t go out, other than that it is perfect.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
This grill is amazing!
on July 29, 2022
Posted by: MN Grill Guy
from Minneapolis, MN
Gender:Male
Verified Purchase:Yes
I have owned this grill for 5 years now. It is amazing. Get this grill and a wireless thermometer and prepare to have the best meats you have ever eaten. Granted, you need to buy high quality meat, but this thing basically makes any novice chef look like a pro!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Just getting started
on July 27, 2022
Posted by: mike07
Verified Purchase:Yes
So far we are very impressed with our new grill. We have only used it a few times but what we have grilled has turned out perfectly. We grill all year long so we will know all of the in/out of this grill very soon.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Amazing quality grill!
on July 14, 2022
Posted by: Dsellm65
from Knoxville
Gender:Male
Verified Purchase:Yes
In a word this grill is quality! Everything is solid. Loaded with Premium features. The first time I heated it up I found out it gets hot! Was up past 600 degrees in about 10 minutes. The rotisserie is an awesome included accessory. The side sear burner is a monster! The lights inside the grill and in the storage area are awesome. I cook late often and never realized how helpful they would be. Highly recommend!!!
Written by a customer while visiting napoleon.com
Customer Rating
4 out of 5
4
Great Grill - Weak Wheels
on July 11, 2022
Posted by: Paul F.
from Flint, MI
Gender:Male
I have had the Prestige Pro 500 for 3 months now. It is well-designed for serious gas grillers. It is a solid grill with well-thought out features. I recommend it to my friends.
I would have given it 5 stars except for the casters. One of them has given out on me twice already due to inferior plastic material on the seat that houses the casters. Tant pis pour Napoleon.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Awesome BBQ!
on July 6, 2022
Posted by: Deaner
from Springwater, ontario
Gender:Male
I now have had this bbq for about 2 months and simply can't say enough...it is awesome!! From the moment I picked it up...customer service guys were great and very careful putting into my SUV. The build was pretty straight forward and had no difficulty...just follow the instruction! I now have used all of the bbq from the searer to the rotisserie and the grill itself. The option having the dials light up is great and the interior lights when bbq'ing at night is another must have option.
Thank you Napoleon!!!!!!!!!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
worth every penny!
on July 5, 2022
Posted by: ahsan
from whitby, ON
Gender:Male
I recently bought a napoleon prestige 500. It is my first bbq grill and I’m happy to say it’s worth every penny. Extremely durable, has many functions and cooks food just like you imagined! I’ve seen my friends cook the same food in 10-15 mins more time on other grills. Not only does it reduce cooking time/provides just the rite heat, it also has a very nice design which makes the appearance of the grill really good. I would definitely recommend the napoleon prestige 500 to anyone - worth every penny!
Written by a customer while visiting napoleon.com
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