Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Posted by: Derek
from Woodstock, ON
Verified Purchase:Yes
You have to put it together completely. Well worth it! Will never own I different brand grill.
Written by a customer while visiting napoleon.com
Posted by: Bill C
from Reno, NV
Verified Purchase:Yes
I've cooked several 4.5 lbs chickens in the past weeks and they turned out great. This grill (500 prestige) is as advertised.
Written by a customer while visiting napoleon.com
Customer Rating
5
It has great features
on September 30, 2022
Posted by: Kel721
from Barrie Ontario
I love my BBQ . It holds the heat and cooks evenly. I like the lights in the hood and how the knobs light up and change colours. I like the when the burners are on the knobs light up red this really helps the one who forgets to turn the bbq off. I have and will continue to tell people what an excellent bbq this is and we’ll worth the money.
Written by a customer while visiting napoleon.com
Customer Rating
5
Product Longevity to the MAX!
on September 9, 2022
Posted by: CeeBucks
from Orillia, ON
Gender:Female
PRO500RB was purchased for Father's Day in 2013. Right from the get-go this grill performed. It's gotten us through many Family Feast-ivus', power outages where no other cooking appliances were operational and quite a few quick summer time dinner rushes. When I had to replace parts, a quick email request with an order response and call in for payment and I had my parts quickly with minimal effort. The grill is still going strong almost 10 years later and while she's not as shiny as she once was, she definately has it where it counts.
Written by a customer while visiting napoleon.com
Customer Rating
5
OLD MAN FINDS HAPPINESS WITH HIS NAPOLEON PRO 500
on August 29, 2022
Posted by: Chef Hankster
from Arizona
Gender:Male
Verified Purchase:Yes
Old guy just bought his first gas grill...and can't say enough positive things about his Napoleon Prestige Pro 500. My buddy told me in advance that it so chef friendly, that it does all the work.
I was able to produce a "High End restaurant quality" result with a 2 inch, 2.7lb Tomahawk Steak over my Sizzle Zone. Only comment would be that you should include a WIND ADVISORY" in your manual. What we thought would be a 4 minute total cook time, actually took 9 minutes due to the windy conditions.
Once the winds diminished and a few beers later, I placed 2 - 1.5 inch 1lb Prime Strip Steaks on the Sizzle Zone and cooked both to perfection (med-rare) in a total of 4 minutes.
Awesome taste and texture. My neighbor said it was the best steak he has had in 30 years.
Written by a customer while visiting napoleon.com
Posted by: Tom H
from Caledon, ON
Gender:Male
Verified Purchase:Yes
Extremely well made. You know when you make do with an older or cheaper bbq thinking how different can an expensive one be…you have no idea…! Excellent!
Written by a customer while visiting napoleon.com
Posted by: Damon
from Evansville, Indian
Gender:Male
Verified Purchase:Yes
Absolutely fantastic grill. Built to last and cook for many years . Will never buy another brand. Only Napoleon for me .
Written by a customer while visiting napoleon.com
Posted by: Doug L
Gender:Male
Verified Purchase:Yes
I am ordering a natural gas and Oasis modular for my city home
Written by a customer while visiting napoleon.com