Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
4
Amazing grill
on February 14, 2023
Posted by: Chris55
from Boston
I've had the grill almost 2 years now. I absolutely love the functionality, the look, and the wow factor. My only problem is twice the lighting feature has died. Waiting on replacement parts but customer service is fast and very helpful. Would have been a 5 star if I didn't have to mess with parts.
Though these grills are pretty expensive, they are well worth the investment and built to last. The quality is evident from the moment you open the hood. It heats evenly and if the best grill I have ever had.
I purchased this grill and it has never let me down and everything I make on it has a perfect sear. paired with the charcoal tray and throw a few wood chips in there makes my food taste great !