Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product. 
(
33 out of 34
)
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Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
4 out of 5
4
Amazing grill
on February 14, 2023
Posted by: Chris55
from Boston
I've had the grill almost 2 years now. I absolutely love the functionality, the look, and the wow factor. My only problem is twice the lighting feature has died. Waiting on replacement parts but customer service is fast and very helpful. Would have been a 5 star if I didn't have to mess with parts.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Love the grill so much I bought 2
on February 14, 2023
Posted by: SilkySlim
from Grand Rapids, MI
Love the sear station! Everything is quality about these grills.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Pinnacle of BBQ’s
on February 14, 2023
Posted by: Flippinmadsht
from Ontario
Owned many bbq’s and this one is by far the best! Great quality product.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Great grill
on February 11, 2023
Posted by: Tbgmrc
from Alabama
My second Napolean and I’ve loved them both. Great grills with fantastic temperature controls and the searing eye is a game changer
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Great grill
on February 10, 2023
Posted by: Brandon97
from Medina, OH
Though these grills are pretty expensive, they are well worth the investment and built to last. The quality is evident from the moment you open the hood. It heats evenly and if the best grill I have ever had.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
BEST HOME GRILLING
on February 9, 2023
Posted by: sacman89
from connecticut
I purchased this grill and it has never let me down and everything I make on it has a perfect sear. paired with the charcoal tray and throw a few wood chips in there makes my food taste great !
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Love
on February 7, 2023
Posted by: Bbqlys
from Montreal
Easy to use, easy to clean, and delicious steaks perfect for bbq all year round
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Great features
on February 7, 2023
Posted by: Bri96
from Barrie, ON
Great bbq, easy to ignite. Love the rotisserie feature! Gets super hot super fast. Overall great product
Written by a customer while visiting napoleon.com
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