Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product. 
(
33 out of 34
)
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Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
5 out of 5
5
What a fantastic grill
on May 31, 2023
Posted by: Kmd001
from Mississauga Ontario
It's the perfect grill. From low and slow to pizza-oven hot, this is the best gas grill I've ever owned. Really high quality, solidly made and it delivers an exceptional grilling experience and results. And, it holds temps like a champ when in the middle of winter.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Exceptional quality
on May 30, 2023
Posted by: Yorkie3621
from Charlotte, North Carolina
I know things grull will last a lifetime! The build quality is off the charts and the even cooking temperature is perfect. Tons of great accessories too.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Wow, what a grill!
on May 24, 2023
Posted by: SawHuskers97
from Omaha NE
I’ve Had the 500 Pro for a short time and it is great! Fast heat up, consistent flame/temp, cool look and features. Best purchase I have made in a looooong time. Highly recommended!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
A MUST HAVE
on May 24, 2023
Posted by: Frank H
Guys .. i'll tell you what i tell EVERYONE that visit our home and see our BBQ.
STOP investing every 2-3 years in a Cheap BBQ.
No one is impress by that. Little did i knew i would once feel proud of owning a BBQ until i bought a Prestige Pro 500.
This grill is built to last. You can tell by looking at it that it ain't just for 2-3 years.
And the neon light option is totally cool.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Fantastic grill
on May 20, 2023
Posted by: Nate C
from Ontario
Have owned a prestige 500 for several years and no complaints at all. Solid construction, even heat and no issues.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Great grill!
on May 17, 2023
Posted by: Ethan90
from New hampshire
Iv had my grill for over a year now, with no hiccups. Has always operated flawlessly. I have been through many tanks of propane and it hasn't missed a beat
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
GOAT Greatest of all time!
on May 17, 2023
Posted by: Napoleon Prestige Pro
from Sherbrooke, QC
This is our 7th year of having our Napoleon Prestige Pro and what an awesome experience! Grilling on this machine is an absolute pleasure every time. Consistent and even grilling, ease of use and an amazing customer experience (warranty) have made this, the ultimate BBQ to have!
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
QUALITY & VALUE
on May 16, 2023
Posted by: JoeV
from Olympia, WA
I was tired of buying a new grill every 4 to 5 years. The shields and tubes would rust out and then they were no longer sold. So I researched the top gas grills. Napoleon kept coming up in the top three. The more I watched review videos the more l liked the Napoleon. I made my purchase early 2020 and when it arrived and I unboxed it. It was all quality and easy to assemble. I loved the weight of the parts. It is a solid grill. Love the inside grill lights, color changing knobs, storage cabinet light and the Napoleon Logo on the floor. This thing cooks the best rotisserie chicken and steaks from grill to sear station.
Quality through and through.
Written by a customer while visiting napoleon.com
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