Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Posted by: Yves
Verified Purchase:Yes
Great improvement over my 17 year old Prestige 500. Just love it!
Written by a customer while visiting napoleon.com
Customer Rating
5
Best bbq I've ever owned
on June 25, 2023
Posted by: NC11
from Los Angeles, CA
Had this for a week. Can't stop using it. What a pleasure. Perfect heat everywhere. Never had a BBQ that cooked so evenly.
Written by a customer while visiting napoleon.com
Customer Rating
5
So far by far the best BBQ I have owned in my life.
on June 25, 2023
Posted by: Kevin Franko
from Mount Brydges
Verified Purchase:Yes
Such good quality and styling. Easy to assemble and small details such as hinge covers to clean up the look of the adjusting screws is impressive. It is still new and will see how it performs in the years to come. As for now I enjoy cooking on it, I love the lighting and I love the look of it. The rotisserie works so good.
Written by a customer while visiting napoleon.com
Posted by: Chevyman
from Saskatoon,Sask.
Verified Purchase:Yes
Would rate everything about this unit a 5 out of 5....except the owners manual.....My Prestige Pro 500 has a double plug at the rear....not one word in the manual.....yet I deem that to be a very significant item of mention.....
Written by a customer while visiting napoleon.com
Customer Rating
5
Fanstastic
on June 19, 2023
Posted by: Clayton
from NELSON, BC
This barbeque is beyond expectation! Not only does it look amazing, but it performs even better. We got the rotisserie basket for it and now we can make full meals on the barbeque. No more hkt house in the summer. Zero complaints! Love it
Written by a customer while visiting napoleon.com
Customer Rating
5
I love my new Prestige Pro 500
on June 17, 2023
Posted by: Quixguy
from New Brighton, MN
I bought this grill a few weeks ago to use on my new patio. It heats up fast and even. I'm still learning how to use this grill as it is a big step up from my previous grill. I bought this so I step up my grilling. So far, I am very happy with this grill and I look forward to a long and happy summer grilling with my Prestige Pro 500
Written by a customer while visiting napoleon.com
Customer Rating
4
Beautiful but poor instructions
on June 11, 2023
Posted by: GreenKeyBruce
from The Villages, FL
My only criticism is the assembly instructions, which are pictures, only. No words! If you've never assembled a propane grill before, especially one with a side burner, it's very difficult to determine exactly what the pictures show and are instructing. Once it's together, it's stunning and seems very sturdy. If it performs as good as it looks, I can't wait!
Written by a customer while visiting napoleon.com
Customer Rating
5
Well built, plenty of features.
on June 8, 2023
Posted by: Xsquid
from Oklahoma
Just got this and it meets all expectations. Well built, feature rich, best grill I have ever owned.
Written by a customer while visiting napoleon.com