Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product. 
(
33 out of 34
)
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Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
5 out of 5
5
Amazing grill
on August 5, 2023
Posted by: Isaacd
from Sylmar CA
The grill is amazing but what sets it apart is the inferred.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
After all these years
on August 5, 2023
Posted by: Domagators
from Rising Sun MD
Well I finally did it. I made the decision to go from charcoal to propane and when doing my research I fell into a black hole of upsells. “For just this little bit more you can get…” all of you consumers know exactly what I’m talking about. Well this is where I landed. The Prestige PRO 500. I cannot begin to tell you how worth every upsell was. I mean this thing has it all. Internal lights cause I can never start grilling on time if you know what I mean. The external lights that keep me from stubbing my toes. The seer zone is the greatest. The over all quality of the materials just kicks the crap out of anybody else out there. I absolutely love this thing and have bragged and shown it off to many many people. My grill has become the envy of friends and family alike. People have asked to come over just to grill their own food. And to have the ability to use a smoke box over the burner is absolute clutch. In fact the amount of different accessories that Napoleon offers is incredible. Whenever I need to replace which I doubt will be anytime soon since the durability of this thing is crazy I will definitely buy another one.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
strong built, always reliable
on August 3, 2023
Posted by: Andre1184
from Saskatoon
I bought this product 12 years and it looks like new, nothing is worn and no rust anywhere. highly recommended
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
My husbands baby
on August 1, 2023
Posted by: Gina
Wow that is hands down best bbq. We only have had napoleon bbq. My brother needed a new bbq and we talked him into a napoleon. That's how good they are. And no one makes a juicy rotisserie chicken then a napoleon bbq-er
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Amazing BBQ
on July 28, 2023
Posted by: Jbell4664
from Everett
Have had this bbq for just over a year and love it, great heat distribution and build quality. We always get compliments of the look and lights. Having the gas knobs change colour when on is very helpful. Will never buy another brand if I ever have to replace.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Works great, looks great!
on July 28, 2023
Posted by: JaimeP
from Austin, TX
We’ve only had this grill a short time, and it has performed beautifully. It is a handsome addition to our covered porch. We also appreciate the longer warranty since we grill multiple times a week year round.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Outstanding Barbecue
on July 27, 2023
Posted by: Majeau
from Victoria, BC
I bought my Napoleon Prestige Pro just over a year ago. Extremely please with it's performance...blows my previous barbecue away (Jackson Grill) although it did last 21 years.
Written by a customer while visiting napoleon.com
Customer Rating
5 out of 5
5
Great grll
on July 26, 2023
Posted by: bw1963
from Shaunavon, SK
I bought this two years ago. We love the stainless steel grills and the even heat distribution.
Written by a customer while visiting napoleon.com
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