Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Customer Rating
5
Best Grill Ever
on January 13, 2024
Posted by: David C.
from Petal, Mississippi
I have had this grill for 3 years, and it is still like new. The key, I believe is proper maintenance. I keep it clean down to the burners (I re-open the holes every month or so- depending on the use of the grill). I use the grill to smoke ribs, chicken and every other meat you can imagine. The rotisserie is fantastic, especially when you use the basket accessory. No other grill can cook steaks as well as the Napoleon. The searing section is fantastic. I use the natural gas version. If this ever wears out- and I don't think it will- I will replace it with another one just like it!
Written by a customer while visiting napoleon.com
Posted by: Mr Alm
from Lacombe AB
Verified Purchase:Yes
I've done my research and it paid off. This grill is top drawer!! My 7 bone prime rib on the rotisserie was flawless!
Although this may be the last grill I ever own, if it needs replacing it will be another Napoleon.
Although this may be the last grill I ever own, if it needs replacing it will be another Napoleon.
Written by a customer while visiting napoleon.com
Customer Rating
5
Love this grill!
on December 27, 2023
Posted by: Curlsrme
from Maple
We have had our bbq for four years now. It grills evenly and heats up very quickly.
Written by a customer while visiting napoleon.com
Posted by: Colonel Mazda
from Virginia Beach, VA
Verified Purchase:Yes
This grill does everything advertised and does everything spectacularly. The build quality is superb and assembly was straightforward and easy. Performance has been outstanding. It fires up instantly and comes up to temperature very quickly. The grates are heavy weight, very solid, and hold temperature amazingly well. The sear station is mind blowing, producing restaurant quality searing with a press of a button. The rotisserie is very high quality and works beautifully. And the lights...did I mention the lights, both inside and out? Bright inside to see what's happening and color coded knobs outside that make grilling simple. Oh, and the proximity sensor that turns them on so when your hands are full it helps you out, displaying the Napoleon logo on the ground in front as the knobs glow brightly too. Storage is plentiful, tank rack pulls in and out easily and the cutting board with cooler is a nice touch. I'm so glad I invested in this machine, and so are my friends and family! Love it!
Written by a customer while visiting napoleon.com
Customer Rating
5
Like the whole layout for the heat controls.
on November 21, 2023
Posted by: Mad Ukrainian
from Rossford, OH
I do like the layout for heat controls and the individual ignition for each burner. Gets up to heat fast! Unit has a nice clean look.
Written by a customer while visiting napoleon.com
Customer Rating
5
Amazing Quality Price product
on November 15, 2023
Posted by: Frank H
from Moncton NB
I cannot stress enough of the feeling you will get when you will finally buy a BBQ that will wow yourself and your guest.
It took me several years to get here .. But i am NEVER going back to a cheap BBQ that last 2 years and look like it was picked up from a Trailer park store.
I mean with a name like Napoleon Grill .. how can you deceive ?
The brand said it all .. It's great.
It took me several years to get here .. But i am NEVER going back to a cheap BBQ that last 2 years and look like it was picked up from a Trailer park store.
I mean with a name like Napoleon Grill .. how can you deceive ?
The brand said it all .. It's great.
Written by a customer while visiting napoleon.com
Posted by: Mary G.
from Marietta, Ga
Verified Purchase:Yes
Excellent product love all the features the grill comes with. Makes cooking a breeze. Efficient with cooking time. Love the handy lights makes you have the ultimate experience.
Written by a customer while visiting napoleon.com
Posted by: Alan W.
from Saint John’s, FL
Verified Purchase:Yes
Nice even heat and can reach 800 degrees quickly. Love the lighted burner handles. Looking forward to using the rotisserie.
Written by a customer while visiting napoleon.com