Customer reviews from napoleon.com
Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
369
4 Stars
67
3 Stars
19
2 Stars
5
1 Star
6
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Napoleon - Prestige PRO 500 RSIB Natural Gas Grill with Infrared Burners PRO500RSIBNSS-3
Posted by: TJWI
from Wisconsin
Verified Purchase:Yes
I love it. The instructions could be better and I had a couple part issues; nothing huge (door hinge and rubber stop). Cooking on it is incredible!
Written by a customer while visiting napoleon.com
Posted by: NW Golfer
Verified Purchase:Yes
Great unit; only minor complaint is that rotisserie spit bar sometimes backs out.
Written by a customer while visiting napoleon.com
Customer Rating
5
Love my BBQ
on February 9, 2024
Posted by: Anonymous
from Windor ON
This is a great BBQ and very happy we bought it
Written by a customer while visiting napoleon.com
Customer Rating
5
Great grill. Holds up
on February 7, 2024
Posted by: Anonymous
from Draper, Virginia
I bought a 500 series over 5 years ago and have had zero issues with it. The only thing I've had to replace has been the grill cover.
Written by a customer while visiting napoleon.com
Posted by: Mcmacs
from New Westminster
Verified Purchase:Yes
Amazing bbq, love the stainless steel side sear burner, it holds a temperature well in cold and windy conditions.
Written by a customer while visiting napoleon.com
Customer Rating
5
A Fantastic Grill.
on January 25, 2024
Posted by: Dino24
from New York
I bought it a Year ago. And it just Grill perfectly..
Written by a customer while visiting napoleon.com
Customer Rating
5
FREAKING LOVE IT , I waited through the pandemic for it
on January 13, 2024
Posted by: Big papa G
I absolutely have nothing bad to say about this I absolutely love it one of many cooking devices. I love the rotisserie. It works wonderful love the added smoker box. My really main feature was the charcoal basket being able to light it and cook over charcoal if you were looking at a really nice grill to buy in, this is in your price, bracket, do yourself a favor and buy it and buy all the accessories. They’re worth every penny. I waited through the pandemic for it and have now owned it for two years, and I really honestly don’t know if I could ever own anything else
Written by a customer while visiting napoleon.com
Customer Rating
5
Awesome Grill
on January 13, 2024
Posted by: PaulB
from Macon, GA
I've had this grill for a few years now and have had NO problems with it. I live in a state where the elements are brutal for a grill. This one has stood up to it very well.
Written by a customer while visiting napoleon.com