Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Book6 - Copilot+ PC - 16" IPS LED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory -512GB SSD - Gray
Average customer rating
4.4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Book6 - Copilot+ PC - 16" IPS LED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory -512GB SSD - Gray
Customer Rating
5
Samsung laptop
on August 10, 2026
Posted by: Redhead
[This review was collected as part of a promotion.] Fast computer, this laptop with I7 is faster than my Dell premium that has the I9. Only complaint is that it does not have face sign in you need to do fingerprint sign in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Device works as advertised
on August 10, 2026
Posted by: Naanad
[This review was collected as part of a promotion.] I'm still apprehensive about the copilot button, specifically, because the fact that it seems to be triggering even when I don't press it. Which albeit it's not actively popping up when I'm doing something important so it hasn't been too much of a frustration point. However, I am really not super interested in copilot. I've tried to use it for work and it just doesn't do what I needed to do so I was hoping that if I just avoided pressing the button, it wouldn't be a problem. So this intermittent random pop-up is kind of annoying.
Removing that from the equation, all in all, it's a solid device. It works smoothly doesn't get super hot. The space is just what I need. It's not too little, not too much. The 16gb of RAMM is fantastic, that is definitely not a pain point. It runs very smooth, very effectually. Any of the questions that I try to pose to it In other AI platforms.
It connects very smoothly to other products via Bluetooth and Wi-Fi. For a laptop of its size , it is exactly what I was hoping for, except for the intermittent issues with copilot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
worth of price
on August 8, 2026
Posted by: vepagram
from Texas
Loving my new Galaxy Book 6 16" Touch. The screen is gorgeous, and the touch feature makes everything feel more intuitive. It runs super fast, stays cool, and the keyboard is comfortable for long typing sessions. Samsung did a great job with this one — perfect for work, school, or entertainment. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good one
on July 3, 2026
Posted by: Lucky
Expertise:Intermediate
excellent laptop! It’s lightweight, fast, and has a beautiful display. The battery life is great, and it handles multitasking smoothly. Perfect for work, studies, and everyday use. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, July 30, 2026
Hello Lucky,
Thank for taking the opportunity to share your insights with us regarding your experience using the Samsung Galaxy Book6. The Galaxy Book6 is an intuitive 120Hz touchscreen display, strong Intel Core Ultra Series 3 performance, and up to 24 hours of battery life. It provides seamless multitasking, AI acceleration, and a thin, premium metal design with built-in legacy and USB-C ports. Your kind words inspire us to continue providing the most innovative products on the market to our customers. If you would like to share any other feedback with us, we'd love to hear it! Reach out to Samsung Support if we can assist you further! Thank you for sharing your Galaxy Book6 experience and for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6/
Thank for taking the opportunity to share your insights with us regarding your experience using the Samsung Galaxy Book6. The Galaxy Book6 is an intuitive 120Hz touchscreen display, strong Intel Core Ultra Series 3 performance, and up to 24 hours of battery life. It provides seamless multitasking, AI acceleration, and a thin, premium metal design with built-in legacy and USB-C ports. Your kind words inspire us to continue providing the most innovative products on the market to our customers. If you would like to share any other feedback with us, we'd love to hear it! Reach out to Samsung Support if we can assist you further! Thank you for sharing your Galaxy Book6 experience and for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6/
Written by a customer while visiting Samsung US