Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Book6 - Copilot+ PC - 16" IPS LED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory -512GB SSD - Gray
Average customer rating
4.4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Book6 - Copilot+ PC - 16" IPS LED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory -512GB SSD - Gray
Customer Rating
5
Best purchase this year
on October 5, 2026
Posted by: Vtap12
[This review was collected as part of a promotion.] I had a Samsung laptop, I believe it was the Galaxy Book 2 360. I really did love this laptop as my secondary computer. However, I needed something with a little more power that I would still want to carry around with me. While the Galaxy Book 6 is a bit bigger than I had imagined, it was a surprise to see how quick and easy it was to not just set up. But also how fast it is to edit my videos and photos on Adobe products. I was pleasantly surprised when there was a sale. And I purchase this computer for 500 dollars!! Over, I've had a good experience with it. It's very sleek, it's very modern, and I love that it retains all the ports necessary for me. As a content creator.
Value
5
Response from Samsung USBy R&R Team, October 9, 2026
Good day Vtap12,
Thank you for sharing your experience! We're so glad to hear that setup was quick and easy, and that the Galaxy Book6 has consistently delivered the speed and performance you need for Adobe video and photo editing. It's great to know that you're enjoying the sleek, modern design of your Galaxy Book6 as well as the convenience of having all the essential ports for your creative workflow. We appreciate your feedback and hope you continue to love your new laptop! Please feel free to contact Samsung Support if we can further assist. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6/
Thank you for sharing your experience! We're so glad to hear that setup was quick and easy, and that the Galaxy Book6 has consistently delivered the speed and performance you need for Adobe video and photo editing. It's great to know that you're enjoying the sleek, modern design of your Galaxy Book6 as well as the convenience of having all the essential ports for your creative workflow. We appreciate your feedback and hope you continue to love your new laptop! Please feel free to contact Samsung Support if we can further assist. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6/
Written by a customer while visiting Samsung US
Customer Rating
4
looks great!
on September 26, 2026
Posted by: Maddie
[This review was collected as part of a promotion.] I chose the Galaxy Book6 because previous models of this laptop had amazing reviews. I needed this for my new semester at college and online job, so a reliable laptop with plenty of storage was a must. Excited to get plenty of use out of this!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
looks nice
on September 26, 2026
Posted by: Maddie
[This review was collected as part of a promotion.] I chose the Galaxy Book6 because previous models had amazing reviews. I needed this for my new semester at college and my job online, so a reliable laptop with plenty of storage was a must. Excited to get lots of use out of this!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Laptop, screen a bit underwhelming
on September 12, 2026
Posted by: bedoeuv
[This review was collected as part of a promotion.] I love the Book 6, having had it for well over a week now. It's pretty snappy when it comes to light-moderate tasks, though it struggles a tad bit with modelling. I chose it basically for the ecosystem perks so that is also a big plus for it.
I have two things against the laptop. First, the screen leaves a bit to be desired. It's not the worst screen on the market but I kinda expected more from Samsung.
The keyboard is also a bit challenging to type on. The travel distance of the keys is pretty shallow so if you are getting off a conventional keyboard then this will be quite the ordeal.
The keyboard is also a bit challenging to type on. The travel distance of the keys is pretty shallow so if you are getting off a conventional keyboard then this will be quite the ordeal.
Otherwise, I love it. I would def recommend on the grounds of the ecosystem benefits.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great laptop, but the screen is not the best
on September 10, 2026
Posted by: KP12144
[This review was collected as part of a promotion.] I have had this Book 6 for over a week now and I really love it. I chose the Book 6 because I already have a Samsung phone, buds, watch, and tablet so the ecosystem benefits were among my priorities. But the laptop alone is a very good one! It is snappy on most tasks and has a great build overall. I also love that it has an ethernet port for wired connectivity as well as a micro SD slot for expandable storage.
However, I have two gripes with it. First, the keyboard is somewhat not ideal. The travel distance of the keys is something you'd need to get used to (It's quite short).
Second, the display, while not the worst out there, also leaves a bit to desire. I would have appreciated if atleast it were 120Hz but I was expecting a bit more from a display giant like Samsung.
Second, the display, while not the worst out there, also leaves a bit to desire. I would have appreciated if atleast it were 120Hz but I was expecting a bit more from a display giant like Samsung.
All in all, this is a great purchase and I highly recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good laptop for the price
on September 7, 2026
Posted by: InkBoyM
[This review was collected as part of a promotion.] I'm very glad I chose this laptop, for the price I get awesome battery life, great trackpad and keyboard, a fingerprint sensor, touch screen, and more! This laptop is great for work and school it is very thin and lightweight that I can hold it with just one hand. Since I also have Galaxy Buds and a Galaxy Phone, it fits well with the ecosystem giving me things like clipboard sharing, auto switching device with the buds, multi control and other features. Overall I think it was a good decision to buy this laptop
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Book6 is a beautiful laptop
on August 17, 2026
Posted by: SpankyBiff
[This review was collected as part of a promotion.] My Book6 is awesome. I use it to browse the web, read emails, and log into work. I chose it because of its integration with my Fold 7 and Tab 9 Ultra. I'm able to use the laptop to control the other two devices, share files, use mobile apps on those devices while using the laptop for Windows 11 things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great laptop packed with features
on August 10, 2026
Posted by: NicaShhh
[This review was collected as part of a promotion.] I chose the basic model of the book 6 but the larger touch screen mostly because it seemed like a great value or what you get. The device is nice and the screen is great with a clean touch screen experience.
I love the fingerprint unlock, didn't know I was getting that. Love the fast USB charging and multiple ports. You don't get this many ports with other brands.
I am using this for work, mostly web. It's good except I have had one big pain of an issue. For now. I only installed my virus software and another internet browser. But when they are running, especially if I have 10+ browser tabs open, it crashes, and I get blue screen of death. It should slow down but not crash when the memory is bogged down. Makes me think there is a memory issue.
I don't really want to deal with returning it. But I would be really bummed of this issue kept happening as well.
Otherwise this laptop is great and well worth it.
Value
4
Written by a customer while visiting Samsung US