Customer reviews from sharkninja.com
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
212
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
38
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
5
Love my new Ninja
on July 4, 2026
Posted by: Chach 12
from Connecticut
Gender:Female
I love the versatility that the Ninja offers. I can go from a k-cup to brewed in literally 2 minutes with no problem at all. Another bonus is that it holds a lot more water than any other coffee machine but takes up almost no room!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So good
on June 30, 2026
Posted by: ThalitaF
I love this coffee machine!! compact but works extremely well! Pods and powder options are the best thing ever! Me and my family use every single morning
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee maker I've had yet.
on June 28, 2026
Posted by: Tarzy49
from Avon Lake, OH
Gender:Female
I love this coffee maker. It's quiet and fast. I love that I can make any size and when I use regular ground coffee I don't get any grounds in my cup. So glad I got this one and I got the sage. Beautiful. My coffee always comes out delicious.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best coffee maker
on June 26, 2026
Posted by: TylerL
Very easy to use. Makes coffee fast and there is no maintenance. It’s reliable and it makes the coffee task fantastic. I would highly recommend this
Written by a customer while visiting influenster.com
Customer Rating
1
Ongoing Known Mold Issues
on June 25, 2026
Posted by: Shanotuck
Gender:Female
The water reservoir has a small, clear dome in the bottom. I have been through three of this coffee maker over the last few years. Every single one ended up full of mold or mildew in that little dome and no possible way to clean it. It’s a known issue that Ninja has done nothing to fix. That as well as the exploding pods. I love the Ninja brand and have many Ninja products, but I’m very disappointed in the way they show no concern for fixing known issues.
This current machine has a brand new replacement water reservoir, however after my husband being in the hospital for a month, I returned and it’s full of mold. This wouldn’t be an issue if it could be removed or opened somehow to be cleaned, but it can’t. I’m so sad because I do love the way it brews and the convenience of using pods or grounds!
This current machine has a brand new replacement water reservoir, however after my husband being in the hospital for a month, I returned and it’s full of mold. This wouldn’t be an issue if it could be removed or opened somehow to be cleaned, but it can’t. I’m so sad because I do love the way it brews and the convenience of using pods or grounds!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 30, 2026
Hi Shanon,
Thank you for sharing your experience. We’re very disappointed to hear about the concerns with the water reservoir and buildup, especially given how much you enjoy the brewing performance and convenience of the unit. We truly appreciate you taking the time to provide such detailed feedback, and we’ll be sure to share this with our product development team as we continue working to improve both product design and overall customer experience.
We’d also like the opportunity to provide product support by exploring your warranty options for the moldy reservoir. Please feel free to reach out to our support team through the “Contact Us” page below, where one of our agents will be happy to assist you directly:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for sharing your experience. We’re very disappointed to hear about the concerns with the water reservoir and buildup, especially given how much you enjoy the brewing performance and convenience of the unit. We truly appreciate you taking the time to provide such detailed feedback, and we’ll be sure to share this with our product development team as we continue working to improve both product design and overall customer experience.
We’d also like the opportunity to provide product support by exploring your warranty options for the moldy reservoir. Please feel free to reach out to our support team through the “Contact Us” page below, where one of our agents will be happy to assist you directly:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
on June 24, 2026
Posted by: Lehua
Gender:Female
Not a review! But can you please make this in pink??! Thank you :)
Written by a customer while visiting sharkninja.com
Customer Rating
4
Purchased as a more efficient coffee maker!
on June 21, 2026
Posted by: JacksB
Just purchased, set and used ONCE. Seems good - haven't put it through it paces yet. Will be back after I use it a bit more
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect machine
on June 16, 2026
Posted by: CM 808
Gender:Female
I love this. Been using a keurig for years and I went thru 4 of um. But this one…I like that the coffee is hot when it dispense from machine unlike keurig it always spits out warm coffee.
Written by a customer while visiting sharkninja.com