Customer reviews from sharkninja.com
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
212
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
38
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
5
The best coffeemaker in its price range!
on October 30, 2026
Posted by: KamilaB
This is my favourite coffee maker! I’ve had it for years, was enjoying great coffee from pods and from pack but during my move to a new apartment it died 🫣 so, I went out the same day to buy a new one, the same model, because I simply cannot imagine my morning without it!!
Pods are easier and faster to make, but regular coffee is so rich and delicious!
Also you can beat up the milk if you’re into such things 😏🤭
Also it takes so little space - it’s crazy!!
Pods are easier and faster to make, but regular coffee is so rich and delicious!
Also you can beat up the milk if you’re into such things 😏🤭
Also it takes so little space - it’s crazy!!
Written by a customer while visiting influenster.com
Customer Rating
1
Terrible experience
on October 26, 2026
Posted by: Amas85
from New York, NJ
Gender:Female
Terrible experience; I could never make more than 8 oz of coffee using the whole-bean mode—steam escapes from everywhere. It can only be used with capsules, and even then, only for 8 oz.
Response from sharkninja.comBy Sharkninja, November 2, 2026
Hi Amas,
Thank you for taking the time to share your feedback. We're sorry to hear that your coffee maker hasn't been delivering the results you expected. When you're looking forward to a larger cup of coffee and consistently run into issues with brewing and steam escaping, it can quickly take the enjoyment out of what should be a simple part of your daily routine.
We appreciate you bringing these concerns to our attention. We'd really like the opportunity to help determine what's causing the issue and see if we can get your coffee maker performing the way it was designed to.
Please work through the troubleshooting steps in the guide below:
https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide
If the issue continues after completing the troubleshooting, please follow the instructions provided at the end of the guide so our team can review the situation further and provide assistance.
Kind Regards,
Sharkninja
Thank you for taking the time to share your feedback. We're sorry to hear that your coffee maker hasn't been delivering the results you expected. When you're looking forward to a larger cup of coffee and consistently run into issues with brewing and steam escaping, it can quickly take the enjoyment out of what should be a simple part of your daily routine.
We appreciate you bringing these concerns to our attention. We'd really like the opportunity to help determine what's causing the issue and see if we can get your coffee maker performing the way it was designed to.
Please work through the troubleshooting steps in the guide below:
https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide
If the issue continues after completing the troubleshooting, please follow the instructions provided at the end of the guide so our team can review the situation further and provide assistance.
Kind Regards,
Sharkninja
Written by a customer while visiting sharkninja.com
Customer Rating
5
The Ninja coffee maker it's really easy to use and easy to assemble, with no noise and easy for clean up it can be use with Kcup or grounds.
on October 23, 2026
Posted by: LauraT
Love the quality on my Ninja, it's easy too use and to clean. Makes zero noise, and it's really easy to assemble specially if you're in a rush. You made use Kcup or grounds
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient, delicious coffee without the hassle
on October 18, 2026
Posted by: AshU
I love how convenient and easy the Ninja Single Serve Coffee Maker is to use. I’m really impressed with how convenient and easy it is to operate. It makes preparing a fresh cup of coffee quick and effortless, which is perfect for busy mornings or anytime I want a good cup without brewing an entire pot. The compact design is a big plus, keeping my kitchen counter organized without losing any functionality. I love that I can brew a single serving whenever I want, which means less waste and more freshness. Overall, it’s a great option for anyone who enjoys a flavorful cup of coffee without the hassle of a complicated machine.
Written by a customer while visiting influenster.com
Customer Rating
4
Compact coffee system
on October 16, 2026
Posted by: JamishaL
I love the whole stile of it...fits perfect on my counter. Grounds I have no issues with brewing temperature and cleaning is great... keep cups either isn't working properly or I'm doing somerhing...will try again
Response from influenster.comBy SharkNinja, October 20, 2026
Hi Jamisha,
Thank you for taking the time to leave a review.
We understand that you're still getting familiar with the K-Cup feature and hope you're able to get it working as expected.
We're delighted to hear that you're loving the style of your Ninja Single Serve Coffee Maker and that you've had a great experience with the brewing temperature, ease of cleaning, and using coffee grounds.
We appreciate you sharing your experience with us.
If there's anything we can assist you with, please use the link below to contact us:
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja US
Thank you for taking the time to leave a review.
We understand that you're still getting familiar with the K-Cup feature and hope you're able to get it working as expected.
We're delighted to hear that you're loving the style of your Ninja Single Serve Coffee Maker and that you've had a great experience with the brewing temperature, ease of cleaning, and using coffee grounds.
We appreciate you sharing your experience with us.
If there's anything we can assist you with, please use the link below to contact us:
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja US
Written by a customer while visiting influenster.com
Customer Rating
5
An amazing coffee machine
on October 14, 2026
Posted by: OlhaZ
My love , from Ninja . Every morning of mine begins with my favorite coffee machine.I love everything about it the perfect temperature the style, and the wide range of sizes available. Best of all, you can add you own coffee or use capsules. The milk frother works brilliantly in just a few seconds it turns milk into a firm rich foam
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Coffee Maker for everyday use
on October 12, 2026
Posted by: OleksiiB
I absolutely love this Ninja coffee maker! It’ s so easy to set up and use, and it make delicious, flavourful coffee in just, minutes. I love that I can enjoy both hot and iced coffee at home. The design is sleek and compact, it’s easy to clean , and it fits perfectly in my kitchen. Such a convenient addition to my daily coffee routine.
Written by a customer while visiting influenster.com
Posted by: Anonymous
from Kalispell
Gender:Female
Verified Purchase:Yes
Love love love stopped going to Starbucks making my own cappuccino and latte I’m learning so many different specialty drinks & flavors and I’m a frothing genius now I’ve own nothing but Keurig machines for the last 25 years so I was skeptical at first, but I’m glad I took the leap
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com