Customer reviews from sharkninja.com
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
212
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
38
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
5
Makes great coffee!
on January 4, 2024
Posted by: Dvs2
I bought this as a replacement for my old coffee maker. It’s makes great tasting coffee. It’s streamline design takes up less space on my countertop and I like that I can use either pods or grounds.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Unsatisfied
on December 21, 2023
Posted by: Char27
Machine stopped working after 2 months. We have cleaned it multiple times with descaling cleaner as well as vinegar & it will still not make coffee. Keeps trying to suck in water to brew but it won’t allow it to pass through and makes noise
Written by a customer while visiting sharkninja.com
Customer Rating
1
Back to Keruig!
on December 18, 2023
Posted by: zeldag
from Oakdale mn
Gender:Female
Bought on black friday, loved it, told everone it was the best coffee maker I ever owned. However, 3 weeks later it quit working. So disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features; Great tasting coffee!
on November 29, 2023
Posted by: Suzy
I recently treated myself to this coffee maker. I LOVE IT!
My coffee tastes so much better. And the machine is so versatile. Best purchase I’ve made in a long time.
My coffee tastes so much better. And the machine is so versatile. Best purchase I’ve made in a long time.
Written by a customer while visiting sharkninja.com
Customer Rating
5
If you want to have a delicious cup of coffee!
on November 22, 2023
Posted by: Meli
I had to replace my KEURIG and saw the NINJA. I decided to purchase not sure what to expect. I absolutely love this machine and could not be happier with how delicious my coffe tastes. Another great product from NINJA!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Coffee maker
on November 8, 2023
Posted by: Tammi91
from Desoto,wi
Gender:Female
I love my pods so I got this coffee maker for our family room and it does an amazing job. I highly recommend this product. So easy to use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not what i thought it was
on October 16, 2023
Posted by: unhappywithproduct1967
from Seattle
Gender:Female
I was soooo excited to buy this coffee maker. I was tired of my Kureg and wanted to get a new unit. I saw this and thought it was going to be awesome because there is a milk frothier and you can make specialty brews like cappuccinos. Well I only make one cup of coffee because its just me but this unit doesn't allow you to use reusable pods, you have to buy the single use pods. I don't like all that plastic waste. It works nice, I used the coffee basket where you put more coffee in but like I said, I won't be making that much cups. Looks like I will be returning it. Hey Ninja, next time make one that can use reusable pods!
Response from sharkninja.comBy SharkNinja, October 19, 2023
Thank you for taking the time to share your feedback with us. We assure you that your feedback matters and will keep this in mind for future product development. We hope you give Ninja a try again in the near future.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Horrible Machine
on October 6, 2023
Posted by: Lisa
Haven’t even had it a year and it stopped working. Waste of money!
Response from sharkninja.comBy SharkNinja, October 19, 2023
We are terribly sorry to hear that you have had this experience. We would like to assist you with your Coffee Maker as soon as possible. Please reach out to our Customer Care Team at 866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.
Written by a customer while visiting sharkninja.com